Technical Advisor Support

Create and maintain installation guides, configuration manuals, troubleshooting documents, and architectural diagrams. - Deliver end-user and technical training for clients, partners, and internal teams. - Collaboration & Project Execution:

Work with sales engineers during presales scoping for technical validation, feasibility studies, and solution fit. - Participate in onboarding, go-live support, and post-deployment reviews for continuous improvement. - Maintain regular communication with stakeholders on progress, risks, and dependencies. Qualifications Required:

37 years in technical consulting, SaaS implementation, digital signage, AV/IT integration, or related fields. - Experience supporting enterprise, media, or advertising technology platforms preferred. - Strong understanding of digital signage systems, CMS platforms, media players, and networking concepts. - Experience with Linux/Windows, media codecs, display hardware, and network infrastructure. - Knowledge of REST APIs, JSON, XML, and automation scripting. - Familiarity with cloud platforms (AWS/Azure) and web technologies is a plus. Role Overview: As a Broadsign Technical Consultant, you will provide expert technical guidance and implementation support for Broadsign's suite of digital signage and programmatic products. Your role will involve collaborating closely with clients, internal engineering teams, and account managers to deploy, troubleshoot, and optimize Broadsign solutions across diverse environments. By merging technical expertise, client-facing consulting, and DOOH industry knowledge, you will assist customers in maximizing the value of their digital signage networks. Key Responsibilities:

Solution Implementation & Configuration:

Install, configure, and deploy Broadsign digital signage software such as Broadsign Control, Broadsign Reach, Broadsign Publish. - Configure player devices, network parameters, content distribution workflows, scheduling rules, and integrations. - Support API-based customization and system extensions according to customer needs. - Technical Consulting & Client Support:

Analyze client infrastructure including hardware, network, and CMS architecture to recommend Broadsign-aligned best practices. - Provide ongoing technical guidance, troubleshooting, and issue resolution for live networks. - Collaborate with Broadsign's Customer Success, Support, and Engineering teams to escalate and resolve complex problems. - Integration & API Advisory:

Advise clients on integrating Broadsign with third-party systems such as programmatic DSP/SSP platforms, data feeds, and audience measurement. - Guide clients on utilizing Broadsign's APIs for automation, dynamic content, and custom workflows. - Validate network configuration and API usage in compliance with Broadsign's performance and security standards. -