Network Development Manager

• Ensures satisfaction amongst existing accounts to achieve positive account retention and contractual health
• Develop account plans and strategies and execute on them to increase revenue and market share
• Continually drive revenue within accounts through cross and up sell opportunities
• Be an advocate for their business, help the company to understand their demands/needs
• Work closely with multiple internal functions (e.g. product, sales, compliance, solution delivery and operations) to improve our product and service
• Ensure excellent communication and internal coordination to roll-out new services taking into factors of market specificity (regulation, competition etc.)
• Full ownership of customer requests and exploring new opportunities to add value
• Acts as trusted partner ensuring account retention, contractual health, well-being, and maximum satisfaction of clients
• To ensure the global sales organization are aware of and are utilising the Greater China to North Asia network
• Ensures best-in-class, methodical partner management rooted in KPIs
• Ensures all specific reports and records are completed within timeframe, including utilisation of CRM tool with precision
• Provides timely feedback about performance, sales activity, account management status and ongoing strategy
• Initiate and maintain strong working relationship with colleagues and customers to ease communication channels and facilitate resolutions for issues

Professional Qualifications and Experience

You’re a natural people person who isn’t afraid to get scrappy to solve customer issues; you’re excited to become an expert in the high-growth technology businesses that rely on Thunes; you’re an energised and organised self-starter; you’re highly analytical and have a track record for improving the processes and organisations around you. - Bachelor’s Degree or equivalent

• 3-5 years+ B2B partnerships/account management experience working with banks/ financial institutions/ payments or SaaS companies in Greater China & North Asia countries
• Proven ability to grow revenue share
• Operationally focused, with an ability to see a deal through to success, far beyond signing, leading teams through execution by using planning, metrics, and organisational structures
• Excellent negotiation skills with the tenacity to see through complex sales cycles
• Strong decision maker, able to prioritise through competing demands and complex problems
• Ability to manage multiple stakeholders, including compliance, legal, solutions delivery, treasury, and finance
• Driven, flexible, self-motivated, go-getter, able to accept change and with the ability to work at pace in a rapidly growing and changing environment
• Proficient in English with additional language ability would be advantageous

Sound like you? Apply now!