Verra Mobility is looking for a Business Support Specialist to provide hands-on administrative and operational support to our UK Operations team.
This is a varied role supporting customer reporting, invoicing, purchase orders, contractor coordination, compliance administration and day-to-day operational delivery. It would suit someone who is able to work autonomously, highly organised, accurate and confident working across records, reports, deadlines and stakeholders. You will be joining a regulated technology and field services environment, where documentation, service levels, safety requirements and follow-through all matter. This is a full-time, permanent opportunity requiring a 5-day office-based commitment, working from our Southampton office.
What you’ll do
Provide day-to-day administrative, office management and operational support to the UK Operations team. - Process monthly customer invoices accurately and on time, ensuring supporting documentation and approval requirements are met. - Raise, track and reconcile purchase orders for services, goods, contractor support and project-related materials. - Maintain accurate operational registers, trackers, spreadsheets and compliance records. - Prepare customer reports in line with agreed service levels, KPIs and governance requirements. - Manage shared customer and operational support inboxes, ensuring queries and actions are tracked and followed up. - Coordinate work permits, access requirements and contractor-related administration for UK fieldwork. - Support contractor compliance, including inductions, site access, safety documentation and related records. - Maintain meeting notes, action logs and follow-up registers for operational and project meetings. - Assist with document control, audit evidence, reporting data and process improvement activity.
What you’ll bring
At least 3+ years’ experience in complex business operations support, office administration and management or a similar role. - Strong attention to detail and confidence working with reports, records, spreadsheets and documentation. - Experience supporting invoicing, purchase orders, procurement or supplier administration. - Good Microsoft Office skills, particularly Excel, Outlook and Teams. - SAP ByDesign or similar ERP experience would be useful. - Clear written and verbal communication skills. - The ability to manage competing priorities and follow through on actions. - A practical, collaborative and customer-focused working style. Experience supporting field services, technicians, maintenance teams, infrastructure, transport, technology, government contracts or another regulated service environment would be highly regarded. A Level 3 or Level 4 business administration qualification, or equivalent experience, would be beneficial**.**
About Verra Mobility
Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions that help make transport safer, smarter and more connected. Our UK team supports roadside technology and regulated field services, working with customers, contractors and internal teams to deliver safe, reliable and well-governed operational outcomes. We value diverse backgrounds, perspectives and experiences, and are committed to fair and respectful hiring.*
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
**Own It.**We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. - **Do What’s Right.**We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. - Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. - Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. *With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
