Team Lead, Inbound Sales
Posted May 21, 2026
Who We Are
Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do
At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on**how we cultivate a culture of innovation, teamwork, and growth.
Job Purpose
The Lead, Inbound Sales is responsible for driving consistent revenue performance across the inbound sales team by coaching, managing, and developing a team of Inbound Sales agents. You will serve as the operational backbone of the inbound function, ensuring process adherence, maintaining pipeline health, hitting team targets, and creating a culture of continuous improvement. This role bridges frontline execution and sales leadership, combining hands-on deal involvement with day-to-day team management. Key Responsibilities
Team Leadership & Coaching
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Lead & Develop: Manage a team of Inbound Sales Representatives, providing daily guidance, motivation, and performance support. - Conduct regular 1:1s, call reviews, and coaching sessions to develop reps' product knowledge, objection handling, and closing skills. - Onboard new team members, ensuring they are fully ramped within the first 90 days in line with defined success metrics. - Identify skill gaps across the team and design targeted coaching plans or escalate training needs to the Sales Manager.