As a Sales Team Lead (UK Market) at Tide, you will be responsible for leading, coaching, and inspiring a team of Inside Sales Executives who engage directly with Tides UK business members. Your mission will be to drive performance, uphold quality standards, and deliver consistent commercial results across a portfolio of UK SMEs, ensuring every member conversation is high-impact and aligned with Tides growth strategy. You will work closely with other Team Leads and Managers to support cross-functional projects, provide structured feedback to Product and Marketing, and help scale new initiatives across our sales teams. **Key Responsibilities:**
Lead and motivate a team of Inside Sales Executives to achieve and exceed sales and quality KPIs across our UK SME members
Coach and develop team members through regular 1:1s, QA reviews, and performance sessions
Analyse sales data and performance metrics to identify trends, opportunities, and training needs specific to the UK market
Partner with Sales Managers and cross-functional teams (Product, CRM, BI, Marketing) to refine lead strategies and campaign execution for UK audiences
Ensure accurate CRM usage and data hygiene across your team
Maintain a strong understanding of current and upcoming Tide products, ensuring your team is equipped to pitch effectively to UK small business owners
Handle escalations or complex member interactions as a point of expertise
Support recruitment, onboarding, and continuous improvement initiatives across the Inside Sales function
Take ownership of team morale, engagement, and a culture of accountability and excellence
**Qualifications Required:**
Experienced in outbound telesales or inside sales (minimum 3 years), with at least 1 year in a leadership or coaching role
Proven in delivering and exceeding sales targets within the UK market
Skilled in consultative and value-based sales with small business customers, focused on a phone-based selling approach
Confident in analysing performance data and using insights to improve outcomes
Comfortable in a high-growth, fast-paced fintech environment with evolving priorities
A strong communicator with a professional command of English (C1 level preferred)
Highly organized, detail-oriented, and proactive in identifying blockers and solutions
Proficient with CRM tools (e.g., Kustomer or Salesforce) and experienced in data-driven environments
Passionate about empowering small businesses and excited by Tides mission
**Additional Details:**
Tide is a diverse and inclusive workplace where we believe that differences enrich our culture. At Tide, we thrive on diversity, embracing various backgrounds and experiences, and welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. If you have any concerns about fraudulent job offers claiming to be from Tide, please report them immediately to talent@tide.co. Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. As a Sales Team Lead (UK Market) at Tide, you will be responsible for leading, coaching, and inspiring a team of Inside Sales Executives who engage directly with Tides UK business members. Your mission will be to drive performance, uphold quality standards, and deliver consistent commercial results across a portfolio of UK SMEs, ensuring every member conversation is high-impact and aligned with Tides growth strategy. You will work closely with other Team Leads and Managers to support cross-functional projects, provide structured feedback to Product and Marketing, and help scale new initiatives across our sales teams. **Key Responsibilities:**
Lead and motivate a team of Inside Sales Executives to achieve and exceed sales and quality KPIs across our UK SME members
Coach and develop team members through regular 1:1s, QA reviews, and performance sessions
Analyse sales data and performance metrics to identify trends, opportunities, and training needs specific to the UK market
Partner with Sales Managers and cross-functional teams (Product, CRM, BI, Marketing) to refine lead strategies and campaign execution for UK audiences
Ensure accurate CRM usage and data hygiene across your team
Maintain a strong understanding of current and upcoming Tide products, ensuring your team is equipped to pitch effectively to UK small business owners
Handle escalations or complex member interactions as a point of expertise
Support recruitment, onboarding, and continuous improvement initiatives across the Inside Sales function
Take ownership of team morale, engagement, and a culture of accountability and excellence
**Qualifications Required:**
Experienced in outbound telesales or inside sales (minimum 3 years), with at least 1 year in a le
