Implementation Consultant

Responsibilities Applies detailed knowledge of Altera's products and solutions, including Paragon, within specific domains, functional, or specialty areas to implement and support Altera software at client sites Collaborates across Altera teams to help deliver client solutions and successful project outcomes Performs all project workplan tasks for assigned role in accordance with contracted project scope Performs system configuration tasks and provides system configuration consultation to clients Provides workflow consultation and guidance in line with Altera recommendations and best practices Identifies, resolves, and/or appropriately escalates system and workflow issues that arise throughout an implementation project Provides activation and go-live support Meets or exceeds utilization targets set by the organization Sets appropriate expectations with clients and manages them throughout the project lifecycle Executes all tasks related to a contracted project role independently, with limited support or mentorship as needed Provides feedback to appropriate internal organizational groups on software and methodology improvements Facilitates the process of defining client expectations by asking key questions that help clients identify and articulate their needs Build trust by communicating effectively with clients regarding issues, concerns, and recommendations Develops and presents recommendations that address key client objectives Qualifications Academic and Professional Qualifications Bachelor's Degree or equivalent work-related experience Experience 4–7 years of relevant work experience Advanced knowledge of Altera solutions and Paragon products preferred Experience with software implementation, workflow consulting, system configuration, and client support Travel Requirements International travel may be required Up to 80% travel may be required Working Arrangements Standard work week or as defined by assignment requirements Primarily working in a standard office environment or remotely May require after-hours, on-call support, and/or holiday coverage A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we're driving a new era of healthcare. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com To learn more, visit www.alterahealth.com. Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.