Implementation Consultant

RESPONSIBILITIES This position is responsible for implementing MRI's ProLease Enterprise (Horizon) property management solutions and for providing property and lease management consulting services for existing and new clients throughout North America. For someone with at least 3 - 5 years business experience, this role will allow for the successful applicant to eventually develop their career into a subject matter expert on client facing projects, being central to leading discussions and implementations. This role allows a degree of responsibility, and the successful applicant will be able to run projects from start to finish. Additionally, this position will train clients on the use of ProLease Enterprise (Horizon) with special attention on guiding clients to apply best practice. The successful candidate must be capable of leading and participating in working sessions with client's personnel to facilitate technology-based solutions to business problems. This person must be a team player as there are many key stakeholders across the business that work together towards successful implementations. Please note, this position is required to work in accordance with U.S. hours (EST) 8:30am-5:00pm (EST) as well as U.S. Public Holidays. Key areas of responsibility are: Familiar with real estate management business processes in either the investor or occupier space (or both). Work with clients to gather their requirements and implement the ProLease Enterprise (Horizon) software. Conduct gap analysis, document client requirements, and translate into ProLease Enterprise (Horizon) solution design. Advise clients on industry best practices regarding property and lease management. Create business documentation including training material. Assist clients in software configuration, testing, training, and deployment. Oversee data migration activities, including data mapping, normalization, transformation, and reconciliation across lease, location, asset, and financial datasets. Map client lease administration and real estate processes into system workflows that support compliance with ASC 842, IFRS 16, and GASB 87, including right‑of‑use asset and lease liability calculations. Build and refine reporting outputs such as amortization schedules, journal entry support, disclosure reports, and audit‑ready documentation. Support in the management of the client and project timelines, risks, and actively resolve project related issues as they arise. Perform advanced data analysis using Excel, including nested formulas, pivot tables, lookup logic, data modeling, and quality‑control checks to validate financial and operational data. Plan, develop and deliver client workshops and training sessions to support user adoption, process alignment, and long‑term operational readiness. Follow software implementation strategies and coordinate associated tasks and resources required to successfully implement ProLease Enterprise (Horizon) services. Troubleshoot complex system issues, collaborate with technical teams on integrations (e.g., ERP, AP, GL), and recommend scalable solutions tailored to occupier environments. Work with a varied number of clients in different specialized sectors. Mentor junior team members and contribute to internal best practices, templates, and knowledge resources. REQUIREMENTS: Degree in IT, Business, Finance, Maths, or Accounting is preferred. 3-5 years' experience as a software consultant with knowledge of property and lease management principles; software implementation would be advantageous. Proven ability to lead client engagements, manage multiple concurrent projects, and deliver high‑quality outcomes. Implementation or use of property management software is a requirement. Use of ProLease Enterprise (Horizon) would be advantageous, though not essential. Strong technical understanding of lease accounting requirements under ASC 842, IFRS 16, and GASB 87, including practical application for corporate real estate portfolios. Advanced Excel proficiency, including data modeling, complex formulas, pivot tables, and data validation techniques. Effective communication skills. Ability to reason logically and provide innovative solutions. Strong verbal and written communication skills. Good problem-solving skills and tenacity to resolve them. Good understanding of software implementation methodology. Confident with training or training delivery. Other Skills/Experience: High initiative, self-motivation, and enthusiasm. Strong professionalism and customer satisfaction orientation. Being able to demonstrate team working abilities is a must. Must be flexible to travel when travel is required About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge?   We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!   MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself! At MRI, our company culture is more than a talking point – it's what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the right fit for your next career move! We're completely dedicated to making this the best job you've ever had! We want our teams to love working here, so we've created some incredible perks for you to enjoy: Join our employee-led resource groups to maximize your experience at work. Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program. Utilize 16 hours of paid time to volunteer. Know great workers? Our generous employee referral scheme rewards you for bringing in talent. Enjoy peace of mind with our regional-specific healthcare benefits for you and your family. Big on family? So are we! Our Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee. Maintain a fantastic work-life balance with PTO days plus observed holidays. Further your professional development and growth with our tuition reimbursement offerings. Enjoy the flexibility of working from anywhere in the world for two weeks out of the year. And more! Now, take a glimpse into some of the fun we have here: MRI Software Instagram