IT Change Manager

Proven experience in IT change management with at least 8+ years of experience, with a focus on planning and implementing changes in complex IT environments. - Strong understanding of ITIL principles and methodologies. - Excellent communication and interpersonal skills. - Ability to work collaboratively in a cross-functional team environment. - Analytical mindset with a focus on problem-solving and risk management. - Certification in Change Management (e.g., ITIL) is desirable. As an IT Change Management Lead, your role is crucial in ensuring the successful planning, implementation, and communication of changes within the IT environment. Your primary responsibility will be to lead and coordinate the change management process to minimize disruptions, enhance efficiency, and support overall business objectives. You will work closely with cross-functional teams, stakeholders, and IT personnel to drive the adoption of changes while maintaining a focus on risk mitigation and compliance. Key Responsibilities:

Develop and implement effective change management strategies and plans for IT initiatives, ensuring alignment with organizational goals. Collaborate with project managers, IT teams, and business stakeholders to understand upcoming changes and their potential impact. - Engage with key stakeholders to communicate upcoming changes, solicit feedback, and address concerns. Foster positive relationships with business units, IT teams, and other relevant parties to facilitate smooth change implementation. - Identify potential risks associated with changes and develop mitigation plans to address them. Work with relevant teams to perform impact assessments and ensure that changes are implemented in a controlled and secure manner. - Maintain detailed documentation of change management processes, including change requests, approvals, and implementation details. Generate and distribute regular reports on the status of changes, including success metrics, challenges, and areas for improvement. - Develop and deliver training programs to ensure that end-users and IT staff are adequately prepared for upcoming changes. Create and distribute communication materials to keep stakeholders informed throughout the change lifecycle. - Establish and enforce change management best practices to ensure the quality and reliability of changes. Conduct post-implementation reviews to evaluate the effectiveness of changes and identify opportunities for improvement. - Ensure that all changes comply with relevant regulatory requirements