Finance Systems Senior Support Analyst (Oracle Fusion)

Finance Systems Senior Support Analyst (Oracle Fusion) ABOUT FLUTTER ENTERTAINMENT Flutter Entertainment is the world's largest sports betting and iGaming operator with 15.9 million Average Monthly Players worldwide and annual revenue of $16.4 billion in 2025. We have a portfolio of iconic brands, including FanDuel, Paddy Power, Betfair, PokerStars, Sisal, and Sportsbet. As a pioneering force in the industry, Flutter is at the forefront of technological innovation, offering seamless digital experiences to millions of customers worldwide. With a commitment to responsible gaming and a focus on customer-first strategies, Flutter leverages its scale, diverse offerings, and data-driven insights to deliver entertainment while ensuring the highest safety and compliance standards. Its dynamic approach to global growth has positioned Flutter as a dominant player in established and emerging markets, pushing the boundaries of the entertainment experience. Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). We're proud to be recognized by TIME as one of the World's Best Companies 2025 — a reflection of the passion and commitment of our colleagues across the globe. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game. FLUTTER ENTERTAINMENT INDIA Our office in the heart of Hi-Tech City, Hyderabad, serves as Flutter Entertainment's Global Capability Center (GCC). Now home to 1,000+ talented colleagues, we are shaping the future of entertainment across critical areas such as Customer Support Operations, Data & Technology, Business Operations (Finance, HR, Procurement), and HR Tech & Analytics. We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. Our portfolio of world-class brands, global scale, and challenger mindset presents a powerful combination. We have ambitious growth plans and goals for the future and the global and local scale to achieve them. OVERVIEW OF THE ROLE As part of the Global Finance Systems team, this role will primarily support Oracle Fusion Financials (Cloud) users in our Sportsbet business in Australia. The position requires working hours aligned to 9 AM to 6pm United States Eastern Standard Time/ 6pm to 3am Indian Standard Time. The successful candidate will be an experienced specialist who can resolve routine queries with little oversight, apply expertise to analyse and solve problems without clear precedent, and escalate issues where appropriate. While a finance or IT qualification is an advantage, the focus is on strong systems support capability rather than advisory-level responsibilities. KEY RESPONSIBILITIES: Provide end-user support for issues, access requests, and queries in Oracle Fusion and other Finance applications. Administer master data including users, employees, affiliates, and bank accounts. Troubleshoot issues with key interfaces (employees, banks, revenue, exchange rates). Perform month-end system procedures. Work with Internal Controls and Auditors on the Joiners, Movers, and Leavers process. Create and maintain system/process documentation and deliver end-user training. Manage workload allocation for the Finance Systems Analyst and act as escalation point. EXCEL IN THIS ROLE, YOU WILL NEED TO HAVE: 3–6 years of experience in finance systems support, financial analysis, or IT systems support. Strong exposure to Oracle Fusion Financials (mandatory). Bachelor's degree in finance, Accounting, Information Technology, or related field (preferred). Comfortable to work in the U.S. Shift i.e. 6pm to 3am Indian Standard Time. Customer Service: Ability to build strong relationships and provide high-quality support. Communication: Excellent verbal, written, and organizational skills. Problem-Solving: Logical, structured, and methodical approach to issue resolution. Customer-Centric Attitude: Focused on delivering an exceptional end-user experience. Adaptability: Flexible in managing varied tasks and challenges. Attention to Detail: Ensures accuracy in system administration and troubleshooting. Proactive Learning: Eager to acquire new skills and stay updated on finance systems. Teamwork: Collaborates effectively across teams and geographies. BENEFITS WE OFFER Access to Learnerbly, Udemy, and a Self-Development Fund for upskilling. Career growth through Internal Mobility Programs. Comprehensive Health Insurance for you and dependents. Well-Being Fund and 24/7 Assistance Program for holistic wellness. Hybrid Model: 2 office days/week with flexible leave policies, including maternity, paternity, and sabbaticals. Free Meals, Cab Allowance, and a Home Office Setup Allowance. Employer PF Contribution, gratuity, Personal Accident & Life Insurance. Sharesave Plan to purchase discounted company shares. Volunteering Leave and Team Events to build connections. Recognition through the Kudos Platform and Referral Rewards. WHY CHOOSE US: Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. Join us and grow your career with Flutter! Please create a candidate account after submitting your application to track it's progress.