Senior Sales Commissions & Systems Data Analyst

Manage and maintain Captivate IQ software, overseeing the commission team’s operations, processes, and related procedures. - Ensure timely and accurate calculation and distribution of commission payments with an analytical mentality and close attention to detail. - Utilize Captivate to streamline processes and improve accuracy. - Develop and automate dashboards, stack rank, plan health, and other reports using best-practice reporting processes. - Assist with modeling and reporting for all commission deliverables. - Ensure SOX compliance and manage SOX and accrual reporting. - Respond to ad hoc analyses, special projects, and other similar or related duties as required or requested. - Manage commission cases, ensuring timely resolution and communication. - Provide Captivate IQ technical support and training to all stakeholders

Create, develop, and implement repeatable business, operational, and financial processes, partnering closely with the commission team, to identify key areas of improvement for maximum efficiency. - Own end-to-end Customer Growth and Retention (CGR) operations in Salesforce, including monitoring the SO CGR queue, validating and updating CGR records (existence, negative deltas, cancellations, ownership), performing weekly and quarter-open/close audits, and ensuring CGR data is accurate and complete for payouts. - Serve as the CGR policy and process point of contact for Sales, reviewing CGR-related inquiries, applying CGR policy across Accounts/Opportunities/CGR objects, communicating rationale to reps and managers, and escalating complex issues to Sales Operations/EA as needed. What You'll Bring

Bachelor’s degree in finance, accounting, business administration, or a related major required. - Minimum 4-5 years of relevant experience, ideally working closely with commission management, sales operations, or finance, preferably in a global context. - Technical experience with Captivate IQ or a similar commission tool is strongly preferred. - Hands-on Salesforce experience (accounts, opportunities, and custom objects), including data updates, queue management, and basic audits. - Experience supporting sales incentive/commission or quota-crediting processes, including interpreting and applying policy in rep-facing communications. - Proficiency in Excel, Google Sheets, Salesforce, or similar tools. - Ability to project manage multiple tasks and priorities in a fast-paced environment. - Consistently demonstrate behaviors that reflect initiative, intelligence, strong attention to detail, and integrity in striving for continuous improvement. - Excellent written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. - Ability to work independently. The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).