**Job Description**
**Role Overview:**
You will be a Senior Analyst on the Quality Review Audit team at Enterprise Print Distribution, leading complex quality reviews to enhance accuracy, compliance, and customer trust across operations. Your role will involve independently driving insights, collaborating with teams, and shaping quality standards to ensure quality excellence. **Key Responsibilities:**
Perform detailed quality reviews using defined audit criteria to ensure accuracy, compliance, and adherence to required standards, documenting results with clear evidence and reviewer notes. - Conduct initial root cause assessment to support faster issue triage and inform process or configuration corrections. - Collaborate across teams to validate insights and influence adjustments to SOPs, workflows, or training based on audit themes. - Execute Quality Reviews with Independence Analytical Rigor, including thorough inspection, test plan execution, and validation of findings. - Conduct Audits of standard operating procedures to evaluate compliance, measure process effectiveness, and identify corrective actions. - Execute Test Plans by building detailed test cases capturing end-to-end process flows and historical defect patterns. - Identify trends, defects, and root causes, collaborate with partners to remediate issues, and advocate for quality improvements. - Operate with a Continuous Improvement Mindset by developing, updating, and enforcing quality control policies and procedures. - Train and Mentor peers on quality assurance protocols and best practices, ensuring adherence to standards. **Qualifications Required:**
Bachelors degree or equivalent experience. - 35 years of relevant audit or quality review experience, including complex audits. - Advanced analytical skills with the ability to detect systemic risks, defect trends, and operational gaps. - Familiarity with QA tools, audit frameworks, and defect tracking systems. - Proven ability to perform independent quality reviews, ensure adherence to SOPs, and evaluate compliance with standards. - Strong communication and collaboration skills to document findings, escalate risks, and drive quality improvements. - Demonstrated independence, sound judgment, and decision-making skills. - Strong organizational skills with consistent attention to detail and accuracy. - Continuous learning mindset with openness to feedback and evolving processes. (Note: Additional details about the company, Evernorth Health Services, are not included in the provided job description.) **Job Description**
**Role Overview:**
You will be a Senior Analyst on the Quality Review Audit team at Enterprise Print Distribution, leading complex quality reviews to enhance accuracy, compliance, and customer trust across operations. Your role will involve independently driving insights, collaborating with teams, and shaping quality standards to ensure quality excellence. **Key Responsibilities:**
Perform detailed quality reviews using defined audit criteria to ensure accuracy, compliance, and adherence to required standards, documenting results with clear evidence and reviewer notes. - Conduct initial root cause assessment to support faster issue triage and inform process or configuration corrections. - Collaborate across teams to validate insights and influence adjustments to SOPs, workflows, or training based on audit themes. - Execute Quality Reviews with Independence Analytical Rigor, including thorough inspection, test plan execution, and validation of findings. - Conduct Audits of standard operating procedures to evaluate compliance, measure process effectiveness, and identify corrective actions. - Execute Test Plans by building detailed test cases capturing end-to-end process flows and historical defect patterns. - Identify trends, defects, and root causes, collaborate with partners to remediate issues, and advocate for quality improvements. - Operate with a Continuous Improvement Mindset by developing, updating, and enforcing quality control policies and procedures. - Train and Mentor peers on quality assurance protocols and best practices, ensuring adherence to standards. **Qualifications Required:**
Bachelors degree or equivalent experience. - 35 years of relevant audit or quality review experience, including complex audits. - Advanced analytical skills with the ability to detect systemic risks, defect trends, and operational gaps. - Familiarity with QA tools, audit frameworks, and defect tracking systems. - Proven ability to perform independent quality reviews, ensure adherence to SOPs, and evaluate compliance with standards. - Strong communication and collaboration skills to document findings, escalate risks, and drive quality improvements. - Demonstrated independence, sound judgment, and decision-making skills. - Strong organizational skills with consistent attention to detail and accuracy. - Continuous learning mindset with openness to feedback and evolving processes