Posted Jun 1, 2026
We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone. ### The Role
As the Office Manager - Austin, you are theheartbeat of Aiven’s North American presence. While physically rooted in our Austin office, your leadership extends to remote operational oversight of our Toronto office and the support of our regional hybrid employees. ### Key Responsibilities
Daily Operations: Manage facility functions for Austin and provide remote oversight for Toronto, also supporting globally Aiven employees as part of the Workplace team
Mail & International Logistics: Oversee all incoming/outgoing mail and manage complex international shipments. You will navigate customs and global logistics to ensure equipment and supplies move seamlessly across borders. - Employee Experience: You will be be responsible for onboarding new Aiven employees to Austin and Toronto. Drive a positive culture through monthly activations and weekly breakfasts in both offices
Vendor Management: Source, vet, and manage relationships with all third-party partners. Act as the primary point of contact for contract negotiations and service quality control. - You are responsible for office based budgets
Communication: Act as the central point of contact for North American workplace inquiries, policies, and internal organizational updates. ### Role Requirements
Professional Experience: 3-4 years in Office Management or Operations, with a proven track record of supporting remote sites and managing cross-border logistics
Event Management: Demonstrated experience planning and executing both on-site and remote/virtual events. - Compliance: General awareness of US workplace safety regulations. - Soft Skills: Exceptional relationship-building skills with the ability to act as the trusted face of the office. - Proactive Problem-Solving: A forward-thinking mindset that anticipates operational needs before they arise. - Adaptability: The agility to pivot and thrive within a fast-paced, high-growth environment. - Travel Readiness: Ability and willingness to travel approximately 2–3 times a year to our Toronto office and participate in company-wide offsites. - Tools & Ecosystem (Experience with these or similar tools is a major plus):
Ticketing & Service Delivery: Jira Service Management
Collaboration & Documentation: Coda, Notion, or equivalent platforms. - Spend & Travel Logistics: Zip (procurement), Rydoo (expenses), and Navan/Perk (travel). ### Global Benefits:
Our global benefits are designed to help you thrive and grow, personally and professionally:
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