Field Service Engineer - Biosciences

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description Use your engineering skills to support the science that changes the world. At BD, possibility isn't an idea. It's what we do. We are the Makers of Possible. Join BD as a Field Service Engineer - Biosciences and work hands‑on with instrumentation that enables researchers, clinicians and scientists to push the boundaries of discovery. In this QLD‑based role, you'll support leading research institutes, universities and clinical laboratories - ensuring their critical instruments are installed, maintained and performing at their best. If you enjoy solving complex technical problems, thrive in scientific environments, and want a role where your work directly supports advances in health and research, this is a rare opportunity to make a meaningful impact. Your Day-to-Day As a Field Service Engineer within the Biosciences team, you'll deliver on‑site support across Queensland and help keep high‑spec scientific instrumentation running safely, reliably and accurately. Your day will include: Installing, commissioning and training customers on BD Biosciences instruments Performing maintenance, fault diagnosis, repair work and performance testing Providing phone‑based troubleshooting support when required Maintaining accurate service records and documentation Collaborating with Account Managers and Technical Specialists to identify service and upgrade opportunities Managing service parts, stock control and equipment movement Assessing product performance, reporting issues and recommending improvements Keeping up‑to‑date with new instrument models and participating in ongoing training Preparing repair quotations and identifying opportunities for service contracts Ensuring all activities comply with the BD Quality Management System This is a hands‑on, customer‑facing role where you'll work with precision equipment used in flow cytometry, life sciences research and clinical diagnostics. About You You're a technical problem‑solver with strong electro‑mechanical and IT capabilities, and you enjoy working in scientific or laboratory environments. You'll bring: Qualification in electronics, engineering, biomedical engineering, mechatronics or similar (Cert, Diploma or Degree) 5+ years' experience servicing life science, laboratory or clinical instrumentation (flow cytometry highly regarded) Strong troubleshooting skills across hardware, electronics, software and networking Confidence configuring applications, operating systems, updates and upgrades High attention to detail and the ability to work in environments where precision matters Excellent communication and interpersonal skills Willingness to travel across Victoria and interstate as required Experience in scientific instrumentation, lab automation, imaging systems, diagnostics or high‑spec machinery will be highly valued. About Us As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters.    Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. What's in It for You Work with cutting‑edge biosciences instrumentation that enables scientific discovery Hands‑on field role supporting leading research institutes and clinical labs Competitive salary + car allowance + tools + paid travel Extensive training on BD Biosciences instruments and systems Supportive, specialised team and exposure to global best practice Ready to Make the Move? If you're looking for a technically challenging, meaningful field role supporting the science that advances health - apply today and join BD as a Maker of Possible. Why Join Us? To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers. Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. Required Skills Optional Skills . Primary Work Location AUS Brisbane Additional Locations Work Shift BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.