Posted May 29, 2026
Who You Are
You are a highly organized, customer-focused professional who thrives in a fast-paced sales environment. You excel at managing multiple priorities simultaneously while maintaining exceptional attention to detail and accuracy. You enjoy supporting revenue-generating teams, building strong relationships with partners and vendors, and ensuring a seamless experience for customers throughout the sales lifecycle. You communicate effectively with both internal and external stakeholders, proactively solve problems, and take ownership of your work from initiation through completion. You are analytical, resourceful, and committed to helping your team achieve success while delivering outstanding customer experiences. About This Role
As a XaaS Solutions Specialist, you will play a critical role in supporting revenue growth by providing administrative coordination, quote and order management, vendor engagement, and customer support throughout the sales lifecycle. You will serve as a key liaison between customers, carrier partners, vendors, and internal sales teams, ensuring opportunities move efficiently from initial quote through installation and activation. Your ability to manage details, maintain accurate records, and coordinate across multiple stakeholders will directly contribute to customer satisfaction and business growth. This role directly impacts sales productivity, operational efficiency, customer retention, and revenue performance. You will help drive successful outcomes by ensuring processes run smoothly, communications remain clear, and customer needs are addressed promptly.
Sales Support & Coordination
Vendor & Partner Management
Order & Revenue Management
Customer Support
Administrative & Operational Support
Desired Skills and Experience:
Technical Skills (Preferred)
We Live and Breathe Our Core Values:
We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge. - Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best. - Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results. We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability. Some of Our Benefits
Unlimited Paid Time Off (PTO)
Incentive compensation plans for all employees
Company-funded 401k contributions
Zero-cost employer-covered health insurance
Annual BYOD (Bring Your Own Device) reimbursement up to $500
Paid Parental Leave
Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
Quirky, diverse, respectful, high-performing coworkers you'll want to achieve greatness with! Must be based in the United States.
**Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $60,000-$70,000 plus opportunities for bonus.
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