As an Associate Order-to-Cash Analyst on third party payroll (Team Lease), your role is crucial in ensuring timely responses to customer orders and requests. Your main responsibilities include generating accurate bills, data cleaning, and revenue assurance within programs. Here are the key accountabilities and activities you will be responsible for:
Handling day-to-day OTC activities during the run phase
Ensuring the customer's ability to place service requests
Managing commercial inventory
Timely invoice production
First-level cash collection
Handling customer claims promptly and professionally
Providing support to customers for placing orders and bill payments
Maintaining an up-to-date catalog and ensuring revenue assurance
Setting up transitory and target solutions during the implementation phase
Implementing and executing IMO
Managing all supporting functions of OTC operations activities
Working on billing preparation, tools evolution, re-rating, reporting, etc. - Supporting ordering activities
Implementing end-to-end workflow processes
Providing accurate data and meeting deadlines
Communicating with internal stakeholders via email and phone
Producing and publishing reports in line with business requirements
Reporting internal KPIs and monitoring OTC activities and quality
Contributing to continuous improvement of OTC activities
Creating user guides and ensuring procedure documentation availability
Maintaining solid interlocks with key stakeholders
Ensuring process compliance and suggesting enhancements proactively
This role is pivotal for service delivery and revenue generation within the ABU. To be considered, you should have:
4-6 years of experience in international customer billing management
Proficiency in billing data analysis and communication
Expertise in MS Excel and basic knowledge of MS Access
Understanding of billing activities in the telecom domain
Excellent communication, analytical, and stakeholder management skills
Ability to work autonomously, engage with internal staff/customers, and collaborate in a virtual team environment
If you meet these qualifications and are proactive with attention to detail, this position offers an opportunity to contribute to the growth of Intellectual Capital Process within a leading global MNC Telecom company. Interested candidates can apply by contacting Sayed Fizza OASIS at fizzaoasis56@gmail.com. (Note: Company additional details are not provided in the job description.) As an Associate Order-to-Cash Analyst on third party payroll (Team Lease), your role is crucial in ensuring timely responses to customer orders and requests. Your main responsibilities include generating accurate bills, data cleaning, and revenue assurance within programs. Here are the key accountabilities and activities you will be responsible for:
Handling day-to-day OTC activities during the run phase
Ensuring the customer's ability to place service requests
Managing commercial inventory
Timely invoice production
First-level cash collection
Handling customer claims promptly and professionally
Providing support to customers for placing orders and bill payments
Maintaining an up-to-date catalog and ensuring revenue assurance
Setting up transitory and target solutions during the implementation phase
Implementing and executing IMO
Managing all supporting functions of OTC operations activities
Working on billing preparation, tools evolution, re-rating, reporting, etc. - Supporting ordering activities
Implementing end-to-end workflow processes
Providing accurate data and meeting deadlines
Communicating with internal stakeholders via email and phone
Producing and publishing reports in line with business requirements
Reporting internal KPIs and monitoring OTC activities and quality
Contributing to continuous improvement of OTC activities
Creating user guides and ensuring procedure documentation availability
Maintaining solid interlocks with key stakeholders
Ensuring process compliance and suggesting enhancements proactively
This role is pivotal for service delivery and revenue generation within the ABU. To be considered, you should have:
4-6 years of experience in international customer billing management
Proficiency in billing data analysis and communication
Expertise in MS Excel and basic knowledge of MS Access
Understanding of billing activities in the telecom domain
Excellent communication, analytical, and stakeholder management skills
Ability to work autonomously, engage with internal staff/customers, and collaborate in a virtual team environment
If you meet these qualifications and are proactive with attention to detail, this position offers an opportunity to contribute to the growth of Intellectual Capital Process within a leading global MNC Telecom company.
