Business Development Executive (Inside Sales)

Additional Benefits:

• One-way cab facility for late shifts

• Incentives based on achievement of sales targets

• Opportunity to engage with UK-based and international clients

• Exposure to global work culture and professional development initiatives Please provide your current CTC, expected CTC, and availability to start, as this is a UK shift process. (Note: Work Location is in person) You will be joining Fusion, a fast-growing SaaS company that is revolutionizing the hospitality industry with intelligent solutions for restaurant management, POS systems, and digital ordering. In this role based in Chennai, as a Business Development Executive, your responsibilities will include managing end-to-end sales processes, providing excellent customer service, nurturing client relationships, and handling account management and upselling to support business growth and customer retention. Key Responsibilities:

• Manage the complete sales cycle from lead generation to deal closure

• Conduct cold calls, pitch products, negotiate, and close sales

• Communicate effectively with clients to understand their needs and deliver solutions

• Ensure customer satisfaction through proactive support and follow-ups

• Collaborate with internal teams for smooth onboarding and service delivery

• Serve as the primary point of contact and account manager for assigned clients post-onboarding

• Analyze client usage patterns and business requirements to identify upselling opportunities

• Educate clients on new modules, feature enhancements, and upgrade plans

• Promote additional services and solutions to maximize client value and business revenue

• Foster long-term client relationships to drive retention and satisfaction

Qualifications & Requirements:

• 14 years of experience in Inside Sales, business support, sales coordinator, or a similar role
• Strong communication skills in English
• Fluency in Hindi, Urdu, Chinese, Bengali, or other regional/international languages is a plus
• Familiarity with CRM tools or sales software is an added advantage
• Bachelors degree in Business Administration, Marketing, or a related field
• Freshers with excellent communication and a keen interest in sales are encouraged to apply

Additional Benefits:

• One-way cab facility for late shifts
• Incentives based on achievement of sales targets
• Opportunity to engage with UK-based and international clients
• Exposure to global work culture and professional development initiatives Please provide your current CTC, expected CTC, and availability to start, as this is a UK shift process. (Note: Work Location is in person)