Training Tomorrow's Technicians****to Become Skilled, Employable, and Essential
ABOUT US**- Big Changes, Better Benefits - Join us today!**
At Cotulla Education, home to the Aviation Institute of Maintenance, Centura College, Tidewater Tech, and American Lineman College, we are dedicated to transforming lives through hands-on, career-focused education. Our mission is to empower students to achieve their professional dreams in high-demand fields like aviation, healthcare, information technology, and skilled trades. With experienced faculty providing personalized support, our graduates emerge as future leaders ready to make a significant impact in their communities. Join us in shaping the careers of those who will build and maintain our world and embark on a transformative journey towards a fulfilling career. ## Key Responsibilities
Manage a high volume of prospective student inquiries through phone, email, and in-person or virtual meetings — responding with speed and professionalism
Assess each prospective student’s goals, background, and eligibility to identify the right program fit
Guide students through every stage of the admissions process: inquiry, appointment setting, interview, application, documentation, and enrollment
Consistently meet and exceed enrollment KPIs, including outreach volume, contact-to-appointment conversion rates, application completion rates, and closing ratios
Proactively follow up with prospective students to keep momentum and resolve barriers to enrollment
Maintain accurate records of student application status and pipeline activity in the CRM
Represent AIM at open houses, career fairs, and community recruitment events
What We’re Looking For
The strongest candidates for this role share a few things in common: they care deeply about the people they serve, they hold themselves accountable to their numbers, and they don’t need to be managed to stay motivated. Specifically, we’re looking for someone who:
Is passionate about education and the difference a skilled trade career can make in a person’s life
Brings consistent energy and a positive attitude — especially when the work gets challenging
Takes initiative without waiting to be asked; identifies what needs to happen and follows through
Has a strong track record in sales, admissions, or customer service with demonstrated results against performance metrics
Communicates clearly and authentically with a wide range of people
Stays organized, meets deadlines, and manages multiple priorities without dropping the ball
Qualifications
Education
High School Diploma or GED required
Associate’s degree or higher preferred
Experience
Proven experience in sales or customer service with a record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios
One or more years of admissions experience in a proprietary (for-profit) post-secondary educational setting preferred
Skills
Strong written and verbal communication skills with the ability to connect with diverse audiences
Excellent time management and the ability to multitask effectively in a high-volume environment
Proficient in Microsoft Office Suite; comfortable learning new CRM and enrollment management systems
Flexible availability for occasional evenings and one Saturday per month
Location & Schedule
Location: 7251 W McCarty St, Indianapolis, IN 46241 (near Indianapolis International Airport)
Schedule:
Monday–Thursday: Two days from 9:00 AM – 6:00 PM and two days from 10:00 AM – 7:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: One Saturday per month, or as organizational needs require
Compensation: Up to $29.00 per hour, based on experience, qualifications, and other relevant factors. #### What We Offer
401(k) and Matching: Secure your future with our competitive retirement savings plan. - Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy. - Life Insurance: Peace of mind with life insurance options. - Parental Leave: Support for new parents during important life transitions. - Paid Time Off: Recharge with paid time off to promote work-life balance. - Employee Assistance Program: Access to resources for personal and professional support. - Tuition Reimbursement: Invest in your future with financial support for further education. We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being. Cotulla Education is a proud equal-opportunity employer. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.
