Team Lead AML Operations

What you'll do:

• Lead and manage a team of AML Operations investigators and analysts, setting clear performance targets, conducting reviews, and building meaningful development paths for each team member. - Manage the incoming case pipeline, ensuring cases are prioritized correctly and processed within required timeframes across transaction monitoring, PEP/sanctions screening, and law enforcement requests. - Work closely with Compliance and AML teams to ensure all operations align with current regulatory requirements and escalate issues where necessary. - Identify process gaps and inefficiencies, and take the initiative to drive improvements that increase team output and quality. - Own the team's training programs, keeping content current with regulatory changes and company policy updates. - Monitor and report on the effectiveness of AML/KYC controls, providing clear insight to key stakeholders. ### You'll be great for this role if…

• Solid experience in KYC/AML within a financial institution, with a strong understanding of regulatory requirements and compliance frameworks. - Proven track record of managing and coaching a team, including performance management and supporting individual development. - Experience handling case pipeline management, with the ability to prioritize work and build structured plans under pressure. - Strong analytical mindset with a detail-oriented, quality-focused approach and the ability to investigate issues through to resolution. - Comfort working across cross-functional teams, with clear and confident communication skills and the ability to build trusted relationships with stakeholders. - Ability to adapt quickly in a changing environment, picking up new policies, systems, and processes with a proactive and accountable approach. ## Why you should join SumUp: