Settlements Coordinator

Making a difference isn't just our purpose, it's what motivates our people every day. For us, work is not about ticking a box. It's about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives. Queenslanders serving Queenslanders - as one of Queensland's leading providers of salary packaging and novated leasing, RemServ are all about empowering their customers to do more with their money, delivering real work and lifestyle benefits. We are now looking for a passionate and energetic Settlements Coordinator to join our team. In this role, you will be joining our busy Novated Sales business, supporting our Leasing Consultants, and playing a critical role in helping us achieve our sales targets. You will be responsible for all aspects of credit approval, generating lease documents, checking files, and coordinating settlements. You will be a single point of contact for the clients in your portfolio throughout the settlement process providing them, and internal stakeholders, with feedback and updates. At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include: . Compiling and processing all required documentation to facilitate settlement. · Generation of settlement packs and managing external financiers. · Guiding clients through the settlement process. · Liaising with clients in relation to their proposal and lease documents. · Managing relationships and expediting the return of necessary documents. To be considered for this role you will possess the following: · A sense of urgency and the ability to work in a busy environment · Minimum 2 years' experience in a customer service and/ or sales orientated role. · Commitment and proven ability to provide a high level of customer service Ability to work effectively in a team environment; be proactive, take action and seize opportunities to promote new ideas and solve problems High level of written and verbal communication skills. High-level attention to detail What we can offer you: · Strong culture and the support of a values-based recognition program · Novated leasing benefits and discounts · 12 weeks paid parental leave · Comprehensive learning and development opportunities to support your career growth · Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations · Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund · Exempt Employee Share Plan · Volunteer leave & Career break · MMS Rewards program Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply. We value the skills and attributes veterans can bring to our organisation. We embrace hybrid working and welcome conversations about flexibility. Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially. We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work. If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at mmsgrouprecruitment@mmsg.com.au What we can offer you: · Strong culture and the support of a values-based recognition program · Novated leasing benefits and discounts · 12 weeks paid parental leave · Comprehensive learning and development opportunities to support your career growth · Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations · Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund · Exempt Employee Share Plan · Volunteer leave & Career break · MMS Rewards program Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected. · We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply. · We value the skills and attributes veterans can bring to our organisation. · We embrace hybrid working and welcome conversations about flexibility. Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially. We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work. If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at mmsgrouprecruitment@mmsg.com.au The McMillan Shakespeare Group (MMS) is a trusted provider of salary packaging, novated leasing, disability plan management and support co-ordination, asset management and related financial products and services. From our origins in 1988 when we created Australia's salary packaging industry to today, MMS has a proud history of innovation and exceptional service. Through our subsidiaries, we offer a breadth of services and expertise designed to responsibly deliver superior long-term value to our clients and customers, which include Federal and State governments and some of the largest public and private sector, health and charitable organisations.