Compliance Officer

Job Description: Compliance Officer Diagnostics and Secondary Care Within Bupa Hybrid Role Permanent Full Time (37.5hrs) Competitive Salary + Fantastic Benefits How you'll help us make health happen In this role, you'll ensure our hospitals operate safely, transparently and in line with key regulations. Acting as a central compliance expert, you'll provide clear, practical oversight of CMA and PHIN requirements across multiple sites. You'll work closely with hospital leaders to turn complex regulations into workable actions, supporting quality care and strong operational performance. From maintaining accurate compliance evidence to delivering insightful reports, your work will drive consistency, accountability and risk awareness. By promoting a positive compliance culture, supporting inspections and identifying emerging risks, you'll help protect our patients, people and reputation—playing a vital role in helping us make health happen every day. Key Responsibilities: Act as the primary compliance lead for CMA and PHIN requirements across all hospital sites Maintain oversight of regulatory compliance, ensuring accurate and up-to-date evidence across the estate Coordinate and submit mandatory PHIN data returns and support responses to regulatory requests Track and manage consultant contracts, ensuring alignment with CMA and IR35 requirements Monitor and record consultant-related expenditure, including hospitality and entertainment Produce clear, evidence-based compliance reports for senior leadership and governance forums Identify, escalate and support resolution of compliance risks, breaches and emerging issues Support site leaders with inspection readiness, audits and post-inspection action plans Develop and maintain consistent compliance policies and frameworks across multiple sites Deliver risk-based assurance activity, identifying trends and driving continuous improvement Provide practical guidance and constructive challenge to stakeholders at all levels Promote a positive compliance culture focused on quality, safety and transparency Key Skills / Qualifications: Experience in compliance, governance, risk, quality or assurance within healthcare or a highly regulated environment Strong working knowledge of regulatory requirements, ideally including the CMA Order and PHIN Experience supporting multiple sites or business units, with exposure to senior stakeholder engagement Ability to interpret complex regulations and translate them into clear, practical guidance Strong analytical skills with the ability to produce concise, evidence-based reports Confident communicator, able to influence and challenge stakeholders at all levels Highly organised, with excellent attention to detail and the ability to manage competing priorities Proven ability to work independently within a lean, fast-paced environment Sound judgement to balance compliance requirements with commercial and operational needs Resilient, adaptable and solution-focused approach Desirable: Experience within the independent hospital or private healthcare sector Involvement in inspections, audits or regulatory reviews Professional qualification in compliance, governance, risk, audit or health & safety Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Payment of Professional Registration fees 25 days annual leave and our flexible holiday scheme allows you to buy or sell up to 5 days each year in the flexible holiday window Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Support with travel costs via a season ticket loan or cycle2work Discounted access to online gym sessions through Gympass Various family friendly benefits Opportunity to participate in our annual awards ceremony. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com Time Type: Full time Job Area: Administration Locations: Cromwell Hospital London Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we'd like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they're at the heart of our positively different culture of care. At Bupa you'll be challenged, you'll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.