Senior Specialist Salesforce Testing and Data Management

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Software Testing and Management Understand software application requirements and functions to formulate test plans, test scenarios and test cases Configure and document identified test scenarios and testcases, thru a test automation tool Monitor Issues until resolution Perform testing in identified environments and parameters Closely coordinate with development team/third-party vendors to create test strategies/resolve issues Recommend improvements to software applications testing Design and develop test scenarios Document the testing conducted Data Operations Regularly audits data to uncover data integrity issues and/or opportunities for process improvement Performs manual or automated data entry/data clean-up as required Develops ad-hoc reports as requested by user groups or stakeholders, performs analysis on data as required Develop, implement and document processes for data solutions for multiple applications to ensure its scalability, availability and maintainability. Performs data quality assessments on proposed and existing database and integrated datasets. Work Experience / Training At least 1 year experience in Salesforce At least 1-2 years of experience in testing Certified Salesforce Administrator Solid teamwork skills – works well with a diverse team Execution minded – someone who makes and keeps commitments Excellent communication and documentation skills Work Conditions This role will have a mid shift schedule from 2 pm to 11 pm We have a hybrid work arrangement and we work on-site for thrice a week Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. We are committed to providing a workplace free of any discrimination or harassment. With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.