Dynamic CRM Operations Specialist

As a Dynamics CRM Operations Specialist, your role will involve managing, optimizing, and scaling Customer Relationship Management (CRM) systems. You will be responsible for ensuring seamless execution of CRM campaigns, maintaining data integrity, and driving customer engagement through data-driven strategies. Key Responsibilities:

• Manage day-to-day operations of CRM platforms such as Microsoft Dynamics CRM, Salesforce, HubSpot, or Zoho CRM. - Plan, execute, and optimize customer engagement campaigns across email, SMS, and push notifications. - Monitor campaign performance and generate actionable insights to improve effectiveness. - Maintain CRM data quality, including data hygiene, segmentation, and database management. - Collaborate with marketing, sales, and product teams to align campaign strategies. - Design and manage customer journeys, workflows, and marketing automation processes. - Analyze customer behavior and lifecycle metrics to improve engagement and retention. - Troubleshoot CRM-related issues and coordinate with technical teams or vendors for resolution. - Ensure compliance with data privacy regulations and industry best practices. Qualifications Required:

• Bachelors degree in Marketing, Business, Data Analytics, or a related field. - 3-5 years of experience in CRM operations and management. If there are any additional details of the company in the job description, please provide them separately. As a Dynamics CRM Operations Specialist, your role will involve managing, optimizing, and scaling Customer Relationship Management (CRM) systems. You will be responsible for ensuring seamless execution of CRM campaigns, maintaining data integrity, and driving customer engagement through data-driven strategies. Key Responsibilities: