Posted May 14, 2026
Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. - We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. - We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. - We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We’re looking for a Conversational AI UX Designer to define how Loomi (our AI) talks, listens, and guides marketers through their day‑to‑day work in Bloomreach. You’ll design AI‑first experiences across chat, in‑product assistants, and agentic workflows that help marketers create, edit, and understand complex campaigns — without needing to be data scientists or developers. You’ll work closely with other designers, product managers, and engineers to shape how our agents behave: what they say, what they show, when they ask for more input, and when they quietly handle things on their own. Your work will directly influence how customers trust, understand, and get value from AI in their campaign workflows. This is a highly collaborative, hands‑on role. You’ll spend a lot of time co‑framing problems with teammates, running working sessions, prototyping conversation flows, and iterating quickly together. ##
Demonstrated experience designing for conversational, assistant, or AI‑powered experiences — chat, copilots, agents, or similar. - Experience in product/UX design, bonus for complex web‑based or SaaS products. - Strong collaboration and communication skills, with a track record of:
Working closely with PMs, engineers, and other designers from problem framing through launch. - Leading or facilitating design reviews, workshops, or working sessions. - Explaining design decisions clearly to both technical and non‑technical partners. - Hands‑on experience with LLM‑driven tools in your own work, for example:
Using chat assistants or copilots to explore ideas, draft content, or accelerate design/development tasks. - Prototyping or shipping AI‑powered or assistive product features, ideally where the system suggests or acts on behalf of the user. - Comfort treating prompts, context, and evaluation criteria as design materials — not just UI text. - A systems mindset — you think about how patterns scale across surfaces, use cases, and agents, and when it’s appropriate to introduce something new. - Ability to work independently on end‑to‑end projects while staying tightly aligned with your product trio and design peers. ### Culture:
A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. - We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. - We believe in flexible working hours to accommodate your working style. - We work virtual-first with several Bloomreach Hubs available across three continents. - We organize company events to experience the global spirit of the company and get excited about what's ahead. - We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. - The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
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