Conversational UX Designer (m/w/d)

• Bringing new ideas around AI assistant best practices and cross-industry insights towards your project teams;

• Designing conversational flows and dialogue structures;

• Defining tone, voice, and assistant personality that works across channels and interaction styles;

• Translate strategy and insights into well considered user-centered flows;

• Substantiate your design choices with annotations and create simple prototypes;

• Presenting your work to clients and stakeholders and handle input and feedback;

• Working back-to-back with Product Managers, AI engineers and developers to help shape the final user experience;

• Conduct testing and iterative improvement of conversations and prompts, based on user behavior, conversational metrics, and qualitative feedback. WHAT YOU BRING

• 4+ years of experience as UX and/or Conversational designer at an agency or renowned brand;

• Experience with designing chatbot or voicebot solutions;

• Excellent writing and communication skills, especially for task-oriented and natural-sounding dialogues

• A strong portfolio (website or PDF) demonstrating your experience and passion;

• Experience with working in multidisciplinary teams;

• Working proficiency in English and German;

• Experience with Figma and collaborative tools;

• Availability to start working in Germany. WE OFFER:

• Flexible, hybrid working policy (1-2 days at the office, depending on location);

• Company pension scheme. - Lease bike options / JobRad and 25% subsidy for the Deutschlandticket. - Occasional breakfast/lunch at the office, Smoothie Tuesdays. - Stay happy and healthy with a contribution to your health through the OpenUp platform;

• Future Bens - Exclusive access to sustainable, healthy products at attractive deals. - Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations. - A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. - Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! - The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. - Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.