Company Overview: Sustainment is an AI-native software platform that helps US-based manufacturers easily find and work with the critical suppliers they need to build and manage their supply chains. Our vision is to reimagine American manufacturing as a hyperconnected, secure, and resilient ecosystem of local and regional suppliers who can more easily connect, interact, and do business with the industry and government customers that rely on them. We are a dual-use technology platform that supports both DoD and commercial customers in pursuit of our vision. Job Overview: Sustainment is scaling fast and our engineering team has grown significantly and our delivery surface spans commercial SaaS product development and government-funded R&D programs. We're hiring a Technical Project Manager to own the operational backbone of engineering delivery: process enforcement, cross-functional coordination, sprint execution, release management, and government program tracking. You'll work closely with key stakeholders and act as the connective tissue between engineering, product, design, and QA. You'll own our delivery process end-to-end, facilitate ceremonies, enforce stage gates, and ensure commitments are protected. You'll also track milestones and deadlines for government-funded programs to ensure nothing slips through the cracks. This role requires someone who can earn credibility with engineers, partner effectively with product leadership, and maintain process integrity. Responsibilities:
Engineering Delivery
Enforce the product-to-engineering delivery process and stage gates from discovery through deployment, partnering with engineering leadership on process design and continuous improvement
Manage change control: ensure scope changes after commitment go back through the defined review process so delivery timelines stay reliable
Ensure stories entering sprints meet "Ready" criteria with complete descriptions, acceptance criteria, and designs
Facilitate sprint planning, grooming, retros, and sprint reviews
Drive cross-team dependency tracking across engineering, data science, and infrastructure
Own release coordination including QA sign-off, staging validation, and deployment readiness
Track and report sprint metrics, cycle time, velocity, blocked tickets, and delivery health
Attend and/or run operational standups and cross-functional syncs
Work with product and other key stakeholders to improve delivery predictability, enabling more accurate customer commitments and roadmap planning
Ensure product and key stakeholders has clear visibility into engineering capacity, active work, and upcoming availability
Government Program Tracking
Track milestones and deliverable deadlines for government-funded initiatives (SBIRs, OTAs, contracts, pilots)
Maintain reporting cadence and flag at-risk deliverables before deadlines
Coordinate with technical teams to ensure work stays aligned with contract timelines
Support preparation of status updates and program reviews as needed
Stakeholder Communication
Produce daily/weekly sprint reports for engineering leadership and executives
Translate technical status into business impact for non-technical stakeholders
Proactively communicate risks, timeline changes, and trade-offs with context and recommendations
Qualifications:
4+ years in Technical Program/Project Management within a software development organization
Experience managing scope and delivery in Agile/Scrum environments using JIRA
Demonstrated ability to manage scope boundaries and facilitate alignment across engineering and product leadership
Experience producing sprint metrics, velocity reports, and delivery forecasts
Strong written and verbal communication across technical and business audiences
Experience in manufacturing, industrial, or B2B SaaS
Understanding of AI/ML systems and LLM-based applications
Nice to Have:
Startup experience and comfortable with ambiguity and fast-moving environments
Strong understanding of the full SDLC: requirements, design, development, code review, QA, staging, deployment
Experience tracking government or defense-related project milestones
Familiarity with DoD contracting structures (CPFF, FFP)
Experience with AWS-based architectures
Exposure to compliance frameworks (SOC 2, NIST 800-171, CMMC, FedRAMP)
Experience with engineering tooling (LinearB, Retool, or similar)
Familiarity with AI tools in your own workflow (Claude, OpenAI, Copilot)
Sustainment offers a competitive benefits package for full time employees including medical, dental, vision, paid time off, company holidays, and 401K matching. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Sustainment participates in E-Verify.