Technical Project Manager

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command centre software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters. Our Guardian Mobile MDT and Mobilisation Solutions provide the backbone for emergency response in the UK & Europe. Our applications help responders provide a high level of service to the public, enabling the right response when every second counts. We are building new products to increase the safety and efficiency of emergency response agencies, and ultimately to help our customers save lives. Job Description This role is primarily remote with occasional travel to our offices and customer sites. The role of the Technical Project Manager (TPM) is to oversee all aspects of the deployment of a Motorola Solutions Guardian Mobile project to a strategically important customer(s). The TPM will be the primary point of contact with the customer in relation to all deployment and technical issues and will manage any backup resources required in support of these activities. A Technical Project Manager is a subject-matter expert who uses their technical background to bridge the gap between the operational and technical side of delivery. Additionally, they have an exhaustive understanding of the company's technology. This allows them to guide the delivery strategy and communicate it to the development team. It's safe to say that Technical Project Managers hold together the technical and business sides of an organisation. Typical activities involved in the delivery of a Motorola Solutions software solution for which the Technical Project Manager is responsible include: Capturing and documenting customer requirements, including business process analysis, technical analysis, etc. Producing a solution specification / design and agreeing this with the customer Producing a resourced project plan and agreeing this with the customer Managing the development and testing of the solution in alignment with the agreed project plan Deployment and customer sign-off of the solution The Technical Project Manager will be responsible for the operational leadership and coordination of an agile Delivery Team appointed to assist the Technical Project Manager in delivery of solutions. The Technical Project Manager's team will include business analysts and quality assurance engineers. Forming a crucial part of our deployment team, the Technical Project Manager will report to the Head of Guardian Mobile Engineering & Deployment. Creation and maintenance of the overall project plan and all associated project documentation (RAID log, RFCs, Requirements documentation, Contract Changes, Finance) Effectively managing customer relationships via remote and on site engagement Effectively managing internal and external resources and stakeholders to ensure tasks are completed inline with the project timescales Capturing and documenting customer requirements, including business process analysis, technical analysis, etc. Producing solution specifications / design and agreeing this with the customer Managing the development and testing of the solution in alignment with the agreed project plan Deployment and customer sign-off of the solution Basic Requirements A formal qualification (Degree) in Computing Science or equivalent experience Experience of managing the delivery of large and complex software solutions to major customers Proven experience in managing customer requirements Proven leadership and motivation of virtual teams Excellent communication skills both written and verbal Technical experience sufficient to manage and convey issues relating to complex software issues Knowledge of AGILE Project management principles - with certification or working towards certification Experience of UK Fire and Rescue Control Room or Mobilisation operations, including experience with MDT solutions, is highly desirable In return for your expertise, we'll support you in this new challenge with coaching & development every step of the way. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. 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