Data Center Technical Support Electrical Field Engineer, Fielding Engineering

Amazon Web Services Infrastructure Services team provides comprehensive technical support throughout the design, planning, delivery, and operation of Amazon Web Services infrastructure. We support data centers and the servers, storage, networking, power, and cooling equipment that ensure the customers of Amazon Web Services have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations technical support managers, and other vital roles. You’ll collaborate with people across Amazon and our operating partners to help Amazon Web Services deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for the customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We have an immediate opening for a Field Engineer in Zhong Wei, Ning Xia. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you! As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams. Key job responsibilities

* Perform design and equipment submittal review for new Data Centers in your region. * Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures. * Directly support operational issues with ad-hoc training, complex operating procedure reviews, including essential equipment, and event support. * Provide technical support to the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency. * Supporting operating partners to lead, Review, and approve designs for existing data center upgrades which improve availability/efficiency. * Interface with operating partners, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered by operating partners. * Work on concurrent projects, sometimes in multiple geographical regions. * Initiate and lead engineering site audits within leased or colo data centers. Produce reports outlining risks with recommended mitigations and remediation's. * Act as resident engineer during new construction projects. Support construction, commissioning, and turnover. Diverse Experiences