As an Implementation Manager for Cash Management Services (CMS) at a leading Bank, you will be responsible for managing digital payment and collection modes such as RTGS, NEFT, IMPS, UPI, NACH, BBPS, and virtual accounts, along with electronic channels like Net Banking and Web Services. Your key responsibilities will include:
Identifying customer needs, supporting deal solutioning, and driving product enhancement initiatives. - Leading project management activities, tracking progress, generating reports, and coordinating with Sales, IT, BSG, and Operations. - Preparing Business Requirement Documents (BRDs), overseeing User Acceptance Testing (UAT), and ensuring timely implementation of new features or projects. - Conducting product trainings, demos, and knowledge sessions for internal teams and customers. - Maintaining project documentation, dashboards, and performance analytics to facilitate better management. - Providing expert guidance on Online Banking services and handling queries for faster activations. - Engaging in deal discussions, product demos, and meetings with customers, vendors, and partners. Your role will involve dealing with various stakeholders, including customers, vendors, and internal teams, to ensure smooth implementation and operation of cash management services. Your expertise in areas like Online Banking, payment solutions, project management, and customer solutions will be crucial for the success of the projects you handle. If there are any additional details about the company in the JD, kindly provide that information. As an Implementation Manager for Cash Management Services (CMS) at a leading Bank, you will be responsible for managing digital payment and collection modes such as RTGS, NEFT, IMPS, UPI, NACH, BBPS, and virtual accounts, along with electronic channels like Net Banking and Web Services. Your key responsibilities will include:
Identifying customer needs, supporting deal solutioning, and driving product enhancement initiatives. - Leading project management activities, tracking progress, generating reports, and coordinating with Sales, IT, BSG, and Operations. - Preparing Business Requirement Documents (BRDs), overseeing User Acceptance Testing (UAT), and ensuring timely implementation of new features or projects. - Conducting product trainings, demos, and knowledge sessions for internal teams and customers. - Maintaining project documentation, dashboards, and performance analytics to facilitate better management. - Providing expert guidance on Online Banking services and handling queries for faster activations. - Engaging in deal discussions, product demos, and meetings with customers, vendors, and partners. Your role will involve dealing with various stakeholders, including customers, vendors, and internal teams, to ensure smooth implementation and operation of cash management services. Your expertise in areas like Online Banking, payment solutions, project management, and customer solutions will be crucial for the success of the projects you handle. If there are any additional details about the company in the JD, kindly provide that information.