Posted May 20, 2026
Job Description – Office & Workplace Experience Manager
Location: Chicago, IL (5 days in-office)
Reports To: VP, Human Resources
Manages: No direct reports
Role Level: Manager
Salary Range: $62K-$70K
Key Responsibilities
Workplace Standards & Accountability Enforcement (Role Authority)
Serve as the definitive owner and enforcement authority of the corporate office environment, to hold employees, vendors, and managers professionally accountable to company standards. - Establish, communicate, and enforce strict protocols for:
Kitchen Cleanliness: Daily reset expectations, appliance usage, and shared space respect. - Conference Rooms: Reset expectations post-meeting (chairs, whiteboards, tech alignment). - Guest Experience: Standardized front-desk greeting, building access routing, and hospitality. - Seating Chart Discipline: Managing floor compliance and unauthorized desk shifting. - Office Supplies: Streamlining and enforcing the official request and distribution process. - FOB/Access Rules: Enforcing security protocols, badge compliance, and replacement rules. - Onboarding Readiness: Holding internal stakeholders to hard deadlines for new hire prep. - Professionally address deviations from office standards directly with team members and managers, escalating repeated or unresolved compliance issues through HR when necessary. Qualifications
4+ years of office management, corporate facilities coordination, or workplace hospitality experience required (8+ years of general professional experience a plus). - Demonstrated backbone and professional diplomacy: Proven ability to establish workplace boundaries, enforce policies, and hold cross-functional professionals and vendors accountable. - Experience managing vendors, balancing operational budgets, and developing process improvements. - Strong written communication skills and the ability to draft newsletters, office procedures, and facility guidelines confidently. - Ability to guide and support leaders through workplace shifts, organizational logistics, and space planning. - A high-energy, proactive mindset that naturally balances a people-first care approach with Urgency and Profit Focus. - Aerospace/aviation industry experience or familiarity with fast-growing distribution environments is a plus.
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