With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture
The Office Manager, Workplace Experience is responsible for creating a world-class in-office experience for employees to focus on their roles and make connections. This dynamic role will manage daily office operations, organize exciting events, handle facilities management, and provide support with hospitality in mind. This is a 9-month fixed-term maternity leave cover, with a potential extension to 12 months.
The role is part time with 60% capacity (3 days per week) required to be in our Melbourne office (Monday, Tuesday and Thursday).
About the role:
Collaborate and participate across the global Workplace network
Oversee regional virtual communities and provide light assistance to our co-locations as needed
Manage ongoing office operations, creating a clean, organised, and functional environment for all OpenTable employees and visitors
Manage vendors related to the office, including existing contracts and developing new relationships
Manage onsite food and beverage catering including snacks and lunches
Oversight and ordering of office supplies, shipping and mail distribution
Plan, coordinate, execute all aspects of office-initiated events including decorations, setup, and breakdown. Partner with IT for AV needs. - Maintain office calendar and Wiki pages
Identify opportunities to enhance office environment, operational standards, and processes
Partner with Office Lead and Social Committee to manage office budget related to events, supplies, and catering
Partner with Office Lead to build and present monthly house meetings
Partner with Events teams to facilitate localized approach to programs and initiatives across the workplace footprint (e.g. Do Good Week, Sustainability, Diversity & Inclusion, All Hands, Offsites, etc.)
Partner with cross-functional teams, including Leadership, IT/AV, P&C, Legal, Finance, and Security
Assist local office leadership with ad hoc administrative tasks
Act as Floor Warden for local Life Safety drills and events
Respond to emergencies and urgent issues promptly and appropriately
Coordinate with IT and P&C for new hire equipment setup and collection
Partner with Real Estate on facilities and office footprint operations, including (but not limited to):
Implementation and upkeep of safety procedures and physical security protocols (e.g. safety teams, first aid, paperwork audits, etc.)
Proactive - Quick on your feet and an excellent multi-tasker
Forward thinker, anticipating the needs of others
Ability to balance multiple detailed tasks simultaneously and independently, and the ability to adapt to changing roles and priorities
Proficiency with Mac or Windows operating system, Slack, and Google Suite apps
Benefits:
Mental Health Well-being: 6 company paid therapy sessions, subscription to a meditation app, wellbeing speaker series and resources. - Annual Health and Wellness Reimbursement. - 1 floating day off per year to celebrate your birthday or another occasion of your choice! - Company-wide weeks off each year: the whole team recharges (and returns without a pile-up of work!). - Paid volunteer time. - Monthly catered office events. - Learning and Development opportunities. Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.
