Service Jira Administrator

Requirements

What will you do at MMDSmart? You’ll work closely with stakeholders from various departments, turning business needs into scalable configurations and automations. Your input will directly support process efficiency, transparency, and cross-team collaboration. Your main tasks will be:

• Administer and configure Jira and Confluence environments
• Manage user access, groups, and project roles
• Create and maintain custom workflows, issue types, screens, fields, filters, dashboards
• Develop and maintain automation rules using Jira Automation
• Assist in integrating Jira with tools (Slack, HubSpot, etc.)
• Support and train users on Jira best practices

You are a perfect match if you have:

• Strong knowledge of Jira and Confluence configuration (workflows, schemes, permissions, dashboards)
• Experience with automation tools
• Experience with query languages
• Familiarity with REST APIs and integration patterns
• Good communication skills and stakeholder support mindset
• English proficiency (B2+)

Benefits

Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.