Business Analyst – Payments & Card Lifecycle Management | Data Migration, Regulatory Compliance & Stakeholder Engagement

Job Summary Synechron is seeking an experienced Business Analyst specializing in Payments and Mainframe environments to lead complex analysis, solution design, and migration projects. This role involves engaging with stakeholders at various levels, translating business needs into functional and technical specifications, and supporting large-scale data migrations supporting payment processing, card lifecycle management, and regulatory compliance. The ideal candidate will leverage domain expertise about credit card processes, data management, and cloud technologies to deliver solutions that enhance operational efficiency and support enterprise growth. Software Requirements Required Software Proficiency: Business analysis tools: Jira, Confluence — for requirements management, traceability, and documentation support Data analysis and mapping tools supporting data migration and integration efforts Microsoft Office Suite (Word, Excel, PowerPoint) — for documentation, reporting, and stakeholder presentations Knowledge of system and API specifications (REST, API documentation tools like Swagger or Postman) supporting integration projects Cloud platform familiarity: AWS, Azure supporting cloud-based data migration and integration activities (preferred) Preferred Software Skills: Data visualization tools: Power BI, Tableau supporting reporting and dashboards Business process modeling and workflow tools supporting process improvements Overall Responsibilities Manage and execute complex business analysis activities related to payment systems, card lifecycle, and data migration projects Elicit, analyze, and document business requirements from stakeholders at all levels Translate business needs into comprehensive functional and technical specifications supporting system design, migration, and operational improvements Collaborate with technical teams, project managers, and stakeholders to ensure requirements are well-understood and achievable Support data migration activities, schema design, and validation supporting compliance, audit, and operational needs Conduct impact analysis, gap assessments, and risk mitigation planning supporting enterprise compliance standards (e.g., PCI DSS, GDPR) Support process automation, workflows, and continuous improvement initiatives supporting operational resilience Maintain high-quality documentation, including BRDs, FRDs, interface specs, and process diagrams Assist in testing, UAT, and post-implementation support to ensure solutions meet business and compliance requirements Technical Skills (By Category) Languages & Tools (Essential): Business analysis techniques supporting requirements elicitation and process modeling API specifications and documentation support (REST, Swagger) supporting integration projects Data analysis and mapping tools supporting data migration and validation processes Databases & Data Management: Experience supporting relational databases such as Oracle, SQL Server, or MySQL supporting payment data and transaction management Cloud & Platform Support: Familiarity with AWS or Azure supporting cloud-based migration, data integration, and compliance initiatives (preferred) Frameworks & Methodologies: Agile/Scrum project management practices supporting iterative development and delivery Data modeling, process flow diagrams, and requirements traceability supporting enterprise standards Experience Requirements 13 years of experience supporting payment systems, card processing workflows, or related enterprise environments At least 4 years' experience delivering complex technical changes as a Business Analyst Proven experience managing requirements, designing solutions, and supporting large-scale data and system migrations Extensive domain knowledge related to card lifecycle management, payments, and compliance standards (PCI DSS, GDPR) Demonstrated ability to translate complex business processes into clear specifications supporting operational and strategic objectives Experience working in regulated environments or supporting compliance audits (preferred) Day-to-Day Activities Elicit, analyze, and document business and technical requirements supporting payment processing, card management, and migration projects Collaborate with stakeholders and technical teams to develop detailed requirements, functional specs, and test plans Support data migration, schema design, and operational validation activities supporting compliance and data integrity Design and review workflows supporting card lifecycle, transaction processing, and settlement processes Conduct impact analysis and risk assessments for process and system changes Support solution validation, UAT, and documentation to ensure business and compliance standards are met Participate in project planning, sprint reviews, and technical workshops supporting continuous improvement Maintain comprehensive documentation supporting audit, operational, and transition activities Qualifications Bachelor's or Master's degree in Business Administration, Computer Science, Information Technology, or equivalent qualification 13 years supporting enterprise payments, card management, or related systems in regulated environments Certifications: PCI DSS, business analysis certifications (e.g., CBAP, CCBA) support standards compliance (preferred) Proven experience delivering large-scale data migrations, compliance projects, or card lifecycle enhancements supporting high data security standards Professional Competencies Critical thinking and analytical skills supporting complex process analysis and risk mitigation Leadership ability to guide teams, mentor junior analysts, and coordinate stakeholder engagement Excellent communication skills supporting requirement articulation, reporting, and stakeholder management Adaptability supporting evolving regulatory requirements and business priorities Strategic thinking supporting compliant, scalable, and operationally resilient payment systems Organizational and project management skills supporting multiple initiatives in regulated, fast-paced environments SYNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Candidate Application Notice At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. For more information on the company, please visit our website or LinkedIn community. At Synechron, we are committed to integrating sustainability into our business strategy, ensuring responsible growth while minimizing environmental impact. Employees play a key role in driving our sustainability initiatives, from reducing our carbon footprint to fostering ethical and sustainable business practices across global operations. All positions are required to adhere to our Sustainability and Health Safety standards, demonstrating a commitment to environmental stewardship, workplace safety, and sustainable practices. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!