We are seeking a seasoned SRE / DevOps Manager to lead our reliability and operations engineering team. You will be responsible for ensuring the scalability, security, and performance of our infrastructure while fostering a culture of automation, ownership, and continuous improvement. At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward.
Our Values:
Extremely Accountable
Customer Obsessed
Always Innovating
Demand Excellence
Biased for Action
Key Responsibilities
Team Leadership
Manage and mentor a team of SRE and DevOps engineers. - Drive hiring, onboarding, and professional development. - Set clear goals and performance metrics. Reliability & Incident Management
Own system uptime, performance, and reliability. - Lead incident response and root cause analysis. - Define and monitor SLAs, SLOs, and SLIs. Infrastructure & Automation
Oversee cloud infrastructure (Azure). - Implement Infrastructure as Code (IaC) using tools like Terraform or other similar tools
Drive automation of CI/CD pipelines and operational tasks. - Build and manage a DevSecOps process to connect CI/CD pipelines with AzureDevOps, Gitlab etc. Monitoring & Observability
Implement and maintain monitoring, alerting, and logging systems. - Use tools like Datadog or other similar tools like Prometheus, Grafana, ELK stack. Security & Compliance
Ensure infrastructure security and compliance with industry standards. - Collaborate with InfoSec teams on audits and vulnerability management. Cross-functional Collaboration
Work closely with software engineering, product, and QA teams. - Advocate for DevOps and SRE best practices across the organization. Qualifications
10+ years of experience in DevOps, SRE, or infrastructure engineering. - 2+ years in a leadership or managerial role. - 3+ years of expertise with Cloud platform deployments
3+ years of experience working with MongoDB and cosmosdb
Strong experience with cloud platforms (AWS, GCP, Azure). - Proficiency in scripting languages (Power shell scripting, Python, Bash, Go). - Hands-on experience with Kubernetes, Docker, CI/CD tools. - Excellent communication and leadership skills. Preferred Qualifications
Experience with compliance frameworks (SOC 2, ISO 27001). - Familiarity with Agile and DevOps methodologies. - Certifications in cloud technologies or DevOps practices. Benefits/Perks
