Head of Client Success (East Cost candidates only)

About Safari AI

Safari AI's vision is to Automate Action of the leading companies in the physical economy, from Entertainment, Live Venues, QSR's, Retail and beyond. The company uses computer vision AI to Measure, Alert and provide AI-generated Recommendations at the operations of leading enterprises such as Merlin/Legoland, 7-11, Tanger Outlets, Charlotte Hornets, Calgary Flames, and more. This year, Safari AI's platform will begin to use this data and to suggest to clients how they can optimize their operations to generate higher throughput, more revenue and optimize staff deployment. Safari AI is venture-funded and expects to raise its Series A in 2026. Leadership & Culture

Safari AI is co-founded by Ali Vahabzadeh & Kaiwen Yuan, two leaders who have meaningful exits under their belts and have managed large, high-performing Go To Market and Engineering teams. The company is headquartered in Miami with the Engineering team based in Vancouver with some distributed team members. About You And How You Succeed At Safari AI

You're excited about building a product and creating a market that hasn't been done before. You have a strong bias toward action when you are stuck but are not afraid to ask for help when you need to. You're a high agency contributor, eager to test new ways of doing things and take advantage of the freedom and culture an early stage startup can afford you. You want to lead the company's engagement with category leaders in a variety of industries, solving some of their biggest challenges. Up to now, Client Success and upselling existing clients has been performed by the CEO and others on the Go To Market team. Now that we have over a dozen enterprise clients and growing fast, Safari AI needs a dedicated leader to help these existing clients succeed and take full advantage of the platform. This first CS leader should be located on the east coast (for client travel reasons) and will report to and work directly with the CEO. We welcome senior CS managers, Account managers, and top-tier management and transformation consultants to apply.