Posted May 5, 2026
As a Business Systems Analyst specializing in Workday and HRIS at Zuora, you will collaborate with HR and cross-functional partners to enhance and streamline Workday and related HR systems. Your role will involve managing configurations, leading enhancements, and identifying process improvements to strengthen efficiency and enhance the overall employee experience. Working closely with other BSAs and technical teams, you will help prioritize initiatives, refine requirements, and ensure successful delivery of enhancements through agile development and testing cycles. Key Responsibilities:
Serve as a Workday system expert, supporting configuration, testing, reporting, and troubleshooting across multiple modules (Core HCM, Absence, Advanced Compensation, etc.). - Lead or contribute to enhancement projects and support larger cross-functional initiatives related to HR technology. - Manage day-to-day Workday operations including data audits, security administration, and HRIS support tickets management. - Partner with technical resources to support integrations and inbound data loads with other enterprise systems (e.g., Finance, IT, Recruiting, Learning). - Create, update, and maintain Workday documentation with process guides and end-user training materials. - Collaborate with HR, IT, and other business stakeholders to identify improvement opportunities and define scalable solutions. - Address incoming questions, requests, and issues while maintaining strong communication. - Support system testing and deployment cycles, ensuring accuracy, data integrity, and smooth rollouts. Qualifications Required:
Bachelors degree in Information Systems, HR, or a related field (or equivalent experience). - 5+ years of hands-on Workday administration experience including configuration, reporting, calculated fields, and business processes. - Experience with Workday Absence Management and Security configuration preferred. - Strong knowledge of HR processes such as employee lifecycle, time off, and organization management. - Advanced proficiency with Excel/Google Sheets for analysis, data validation, and reconciliation. - Experience supporting or integrating other HRIS or People Systems (e.g., Greenhouse, Okta, others) is a plus. - Detail-oriented with excellent problem-solving and analytical skills. - Solid communication and collaboration skills with a proactive, customer-focused mindset. - Ability to manage multiple priorities, deliver quality outcomes, and maintain high accuracy under pressure. Key Responsibilities:
Serve as a Workday system expert, supporting configuration, testing, reporting, and troubleshooting across multiple modules (Core HCM, Absence, Advanced Compensation, etc.). - Lead or contribute to enhancement projects and support larger cross-functional initiatives related to HR technology. - Manage day-to-day Workday operations including data audits, security administration, and HRIS support tickets management. - Partner with technical resources to support integrations and inbound data loads with other enterprise systems (e.g., Finance, IT, Recruiting, Learning). - Create, update, and maintain Workday documentation with process guides and end-user training materials. - Collaborate with HR, IT, and other business stakeholders to id
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