Assistant Manager, Sales Fulfilment

Mandatory Reference Checking Scheme ("MRC") for Hong Kong The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions ("AIs") to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information in an individual's previous employments can be provided to AIs to inform their employment decisions. For information related to MRC Scheme, "Frequently Asked Questions for In Scope Individuals" is published by HKAB/Industry Guidelines (https://www.hkab.org.hk/en/home) or further information will be available upon request, if it is applicable to the position(s) applied. Country of Location: China Hong Kong Job Responsibilities: • Data input / verification on mortgage loan application • Conduct primary screening to ensure data integrity on mortgage application form • Submit application to Service Providers for MIP cases • Follow up with Service Providers on approval status for MIP cases • Prepare daily tracking report to supervisor • Support tracking of approval status and forward to related parties to follow up when necessary, and tracking of application file flow between related departments • Provide assistance to mortgage sales and support calls operating when sales are out of office; contact and inform related sales on urgent business matters • Ensure adherence to departmental guidelines and compliance of the Bank's policy • Report all process deviations to supervisor with recommendations • Participate in projects on development of new products, automation / enhancement of related systems and enhance customer experience • Handle ad-hoc matters and tasks assigned by supervisor from time to time • Support frontline and adhere to anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies • Clearly communicates with the internal customers regarding their needs and expectations through active listening and proactive questioning skills Requirements: 中信銀行(國際)有限公司 中信銀行(國際)有限公司(「信銀國際」)是中信集團境外商業銀行業務主要平台,由中信銀行股份有限公司(「中信銀行」)全資子公司中信國際金融控股有限公司(「中信國金」)持有75% 股份。 中信銀行(國際)網絡遍布大中華,包括香港的22家分行及2家商務理財中心,以及北京、上海、深圳及澳門的網點,另外於紐約、洛杉磯及新加坡設有海外分行。 自1922年起,中信銀行(國際)與員工、客戶及夥伴一同成長,跨越一個世紀。未來將繼續以「敏捷 專業 化繁為簡」為願景,堅持「文化為本(Culture)、客戶為尊(Customer)、多方聯動(Collaboration)、科技引領(Cyberspace)」4C核心價值,積極踐行「為客戶謀價值,為員工謀幸福,為股東謀效益,為社會盡責任」的企業使命。 有關中信銀行(國際)的進一步資料,請瀏覽www.cncbinternational.com。 China CITIC Bank International Limited China CITIC Bank International Limited ("CNCBI"), a major offshore platform of commercial banking business of the CITIC Group, is 75%-owned by CITIC International Financial Holdings Limited ("CIFH"), which in turn is a wholly-owned subsidiary of China CITIC Bank Corporation Limited ("CNCB"). China CITIC Bank International's footprint in Greater China includes 22 branches and two business banking centres in Hong Kong, as well as presence in Beijing, Shanghai, Shenzhen and Macau, and overseas branches in New York, Los Angeles and Singapore. Across a century, China CITIC Bank International has grown together with its employees, customers and partners since 1922 and will continue to move towards its vision of "Agile. Professional. Simple." in adherence to the 4C (Culture, Customer, Collaboration, Cyberspace) core values while driving actively its missions to "create value for customers, seek happiness for employees, make profit for shareholders, perform responsibility for society". More information about China CITIC Bank International can be found on its website at www.cncbinternational.com.