Front Office Attendant - PT

Better begins here Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. The role Crown is the ultimate destination for luxury hotel experiences, with our 3 established hotel brands Crown Towers, Crown Metropol and Crown Promenade offering unique experiences for all guests. We're seeking an enthusiastic and dedicated individual to join the Crown Towers Front Office team. In this role, you'll provide joyful experiences through your genuine care for guests. As well as: Provide personalised and seamless check in and check out experience for all guests. Display an in-depth knowledge of Crown hotel products and facilities, as well as service offerings across the broader Crown complex. Provide a professional, friendly, and courteous approach to all customers recognising different needs of individuals and attending to them accordingly. About you Previous experience in a premium Hotel or Tourism and Hospitality related customer service role is preferred. A strong work ethic and a passion to provide exceptional guest experiences. The ability to multi-task while having a very strong attention to detail. Understanding of Hotel Property Management Systems (OPERA) would be advantageous. This role requires flexibility to work across a rotating 24/7 roster including weekends, overnights and public holidays. On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers. Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you. Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. Our Talent Community is a place to stay connected with life at Crown Resorts. Register for access to curated career content and stay in the know on what's happening at Crown. We'll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. You can expect better exposure, opportunities, experiences, and learning. It's a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.