Sr. Engagement Manager

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Senior Engagement Manager on our Professional Services team, you will be the strategic delivery leader for Gong's most critical, Enterprise-level implementations, often catering to Fortune 500 and 100 clients. This role moves beyond standard project management; you will be the driving force behind the strategic adoption and organizational change required for customers to maximize their investment in Gong. You will manage the entire engagement lifecycle, predominantly based on custom Statements of Work (SOWs), ensuring not just delivery on time, cost, and scope, but also establishing Gong as a trusted strategic advisor. Your ability to navigate large, complex organizational structures, manage C-suite stakeholders, and architect effective Change Management strategies is paramount to success. We are looking for an individual who will significantly contribute to elevating our overall Enterprise Delivery posture and methodology. ##### RESPONSIBILITIES