As a Software-as-a-Service (SaaS) Outcome Customer Engineer with Google Cloud Platform, you will have the opportunity to drive initial and ongoing business ramp for SaaS customers. You will play a crucial role in ensuring that customers maximize the benefit from their investment in a timely manner. Your responsibilities will include developing and orchestrating a structured deployment plan, resolving technical blockers, tracking progress, identifying expansion opportunities, and driving sustainable product usage. **Responsibilities:**
Develop and orchestrate a structured deployment plan across customer and partner teams, including onboarding the implementation team, managing timelines, and ensuring readiness. - Apply coding, debugging, or systems design skills to resolve technical blockers and accelerate deployment. - Drive and track progress of the initial and ongoing ramp of license agreements, moving customers from agreement to consumption swiftly. - Identify expansion opportunities for new license agreements within the account during project execution. - Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals. **Qualifications:**
Bachelor's degree or equivalent practical experience. - 10 years of experience with cloud native architecture in a customer-facing or support role. - Experience in deployment planning, orchestration, or change management. - Experience in programming languages, debugging, or systems design. - Experience engaging with, and presenting to, technical stakeholders or executive leaders. **Preferred Qualifications:**
Experience in infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, or security. - Experience with Google Cloud products and differentiating from the competition. - Experience working with product and support teams to resolve technical blockers. - Experience guiding customers through organizational change and delivery preparation to adopt new, cloud-powered business processes. - Experience with development or implementation of AI agents in an enterprise environment. - Experience with object-oriented programming languages (i.e., Python, Java), and using technical proficiencies to remove blockers and accelerate customer delivery. Please note that Google is an equal opportunity workplace and affirmative action employer. They are committed to equal employment opportunity regardless of various factors and consider qualified applicants regardless of criminal histories. As a Software-as-a-Service (SaaS) Outcome Customer Engineer with Google Cloud Platform, you will have the opportunity to drive initial and ongoing business ramp for SaaS customers. You will play a crucial role in ensuring that customers maximize the benefit from their investment in a timely manner. Your responsibilities will include developing and orchestrating a structured deployment plan, resolving technical blockers, tracking progress, identifying expansion opportunities, and driving sustainable product usage. **Responsibilities:**
Develop and orchestrate a structured deployment plan across customer and partner teams, including onboarding the implementation team, managing timelines, and ensuring readiness. - Apply coding, debugging, or systems design skills to resolve technical blockers and accelerate deployment. - Drive and track progress of the initial and ongoing ramp of license agreements, moving customers from agreement to consumption swiftly. - Identify expansion opportunities for new license agreements within the account during project execution. - Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals. **Qualifications:**
Bachelor's degree or equivalent practical experience. - 10 years of experience with cloud native architecture in a customer-facing or support role. - Experience in deployment planning, orchestration, or change management. - Experience in programming languages, debugging, or systems design. - Experience engaging with, and presenting to, technical stakeholders or executive leaders. **Preferred Qualifications:**
Experience in infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, or security. - Experience with Google Cloud products and differentiating from the competition. - Experience working with product and support teams to resolve technical blockers. - Experience guiding customers through organizational change and delivery preparation to adopt new, cloud-powered business processes. - Experience with development or implementation of AI agents in an enterprise environment. - Experience with object-oriented programming languages (i.e., Python, Java), and using technical proficiencies to remove blockers and accelerate customer delivery. Please note that Google is an equal opportunity workplace and affirm
