IT Enablement Engineer
Posted May 24, 2026
WHAT WE ARE LOOKING FOR:
- Proven track record in IT support and operations across engineering, support, and site services, ensuring reliability and efficiency at scale
- Experience of ITIL-based processes to drive standardisation, reduce operational noise, and improve service delivery
- Skilled in balancing day-to-day operational demands through ITSM tools such as Jira
- Hands-on expertise with modern IT tools including Microsoft Intune, Meraki Wireless Networks, Jamf
- Experienced Windows and Mac device and application trouble shooting
- G-Suite and MS-Office support skills
- Exposure to Github and Terraform, with focus on Infrastructure as Code(IaC)
- Experiences in driving automation initiatives to eliminate respective tasks and streamline support operations
- Adept at building clear workflows and documentation
- Effective communicator with both technical teams and non-technical teams from all levels. - Passionate about enabling productivity, scalability and a seamless end-user experience through strong IT foundations
WHAT YOU’LL GET IN RETURN:
- Competitive Compensation - competitive salary and options
- Time Off – Generous annual leave on top of bank holidays. - Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey. - Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide. - – Private family insurance with additional OPD coverage and top-up options. - – Comprehensive accidental and life insurance protection. - – Access to therapy sessions, courses, meditations, and workshops. - – Paid days annually for volunteering or personal growth. - – Annual budget for books, courses, coaching, and more. - – Work from abroad for up to 90 days annually. - – Contribution towards setting up your home office