Store Manager (luxury Apparel)

Proven track record managing high-end apparel boutiques with solid commercial results and customer retention. - Demonstrable ability to hire, coach and retain sales talent; comfortable setting and achieving KPI targets. - Excellent customer service orientation with experience handling VIP clientele and personalized selling. In this role, you will need to possess skills in luxury retail operations, visual merchandising, inventory management, point of sale systems, clienteling, and loss prevention. Additionally, experience with CRM platforms, omnichannel retail, and multi-store management would be preferred. As a part of the benefits and culture highlights, you will have the opportunity to work in premium retail environments with performance-linked incentives and skill development. The company offers a collaborative culture focused on high-touch service, professional growth, and internal mobility. You will also have exposure to curated designer assortments and direct engagement with luxury clientele and merchant teams. As a Retail Store Manager for Luxury Apparel, your role will involve driving sales growth and store KPIs by implementing targeted coaching, clienteling strategies, and promotional executions. You will be responsible for recruiting, onboarding, training, and mentoring sales teams while setting clear performance expectations and developing talent through regular feedback and coaching. Managing inventory lifecycle including replenishment, stock transfers, audits, and shrinkage control will be crucial to preserve margin and availability. Additionally, you will need to deliver exceptional VIP experiences by managing appointments, personalized follow-ups, alterations coordination, and after-sales service to maximize lifetime value. It will also be essential to maintain visual merchandising, loss prevention, and compliance with luxury brand guidelines to protect brand integrity and customer perception. Key Responsibilities:

Drive sales growth and store KPIs through targeted coaching, clienteling strategies, and promotional execution. - Recruit, onboard, train and mentor sales teams; set clear performance expectations and develop talent through regular feedback and coaching. - Manage inventory lifecyclereplenishment, stock transfers, audits and shrinkage controlto preserve margin and availability. - Deliver exceptional VIP experiences: manage appointments, personalised follow-ups, alterations coordination and aftersales service to maximise lifetime value. - Maintain visual merchandising, loss prevention and compliance with luxury brand guidelines to protect brand integrity and customer perception. Qualifications Required:

Proven track record managing high-end apparel boutiques with solid commercial results and customer retention. - Demonstrable ability to hire, coach and retain sales talent; comfortable setting and achieving KPI targets. - Excellent customer service orientation with experience handling VIP clientele and personalized selling. In this role, you will need to possess skills in luxury retail operations, visual merchandising, inventory management, point of sale systems, clienteling, and loss prevention. Additionally, experience with CRM platforms, omnichannel retail, and multi-store management would be preferred. As a part of the benefits and culture highlight