Telehealth Triage Registered Nurse (New York + Compact State RN License Required)
United StatesEst. $90K – $90K
Posted May 6, 2026
***Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime?***Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it. Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost six years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America. Ophelia’s Telehealth Triage RN are the primary point of contact for active Ophelia patients with clinical questions or needing additional support. Triage RNs have experience working with patients with substance use and are comfortable conducting ongoing medication management, performing check-in calls and urine drug screens, assessing bridge prescription requests, and identifying escalation events requiring clinical oversight. We are looking for a full-time Telehealth Triage RN to work 40 hours per week with the following schedule:
Sunday - Thursday 10am - 6pm. Your schedule may include some weekends off with rotation on Friday.
Duties and Responsibilities:
Manage inbound clinical communication with patients
Manage all bridge prescription requests
Provide brief interventions using evidence-based treatments such as behavioral activation, problem-solving treatment, and other focused treatment activities, as needed
Troubleshoot pharmacy issues
Conduct check-in calls for our most vulnerable patients
Identify and manage escalation events and triage non-progressing or complex patients to clinicians
Support medication management by communicating with patients regarding medication dosing, interactions, and taking meds as prescribed; discussing comfort medications during the induction phase, and educating patients on proper dosing method of buprenorphine
Facilitate communication with all clinicians about active clinical issues
Provide thorough documentation in EMR on all patient encounters
Active License in Compact State; Active NY License (can't live in NY)
Rotating availability to support flexible scheduling needs
OUD experience (preferred)
Our Benefits For Full-Time Employees Include:
Remote work anywhere in the United States
Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
10 company holidays
Work From Home Stipend
401k Contribution Platform
Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others! #LI-Remote
Ophelia Compensation Overview
We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills. - Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process. Compensation Range
$90,000—$90,000 USD
Interested in learning more about Ophelia and this role? Apply to work with us!
