The Role
You’ll own a domain within the product, going deep on workflows, edge cases, and customer needs. Working closely with engineers, product managers, and designers, you’ll translate legal expertise into product features, playbooks, and systems. This role blends legal knowledge, product thinking, and hands-on building. ## What you’ll do
Build and Own
- Build, curate, and maintain legal workflows, playbooks, and product logic
- Translate legal expertise into structured, scalable systems
- Continuously improve product quality based on real-world use
Product Development
- Contribute to product specs, prototypes, and feature design
- Work closely with engineering and design to ship new capabilities
- Help define how AI is applied across workflows and use cases
Testing and Evaluation
- Design and run testing protocols to assess accuracy, reliability, and usability
- Identify gaps, edge cases, and improvement areas
- Ensure features are fit for real customer use
Customer Insight
- Work directly with customers to understand how they operate
- Identify patterns, unmet needs, and high-impact opportunities
- Feed insights back into product and roadmap decisions
Use Case Development
- Build and maintain a library of high-value use cases
- Partner with GTM to support sales conversations and product positioning
What we’re looking for
- Strong understanding of how in-house legal teams operate
- Experience in legal operations, legal tech, or legal practice
- Comfortable working across legal and technical domains
- Clear communicator, confident working with customers and stakeholders
- High ownership — you take responsibility for outcomes, not just ideas
- Curious and proactive — you look for better ways to do things