Workday Functional Consultant - Talent & Performance Management

Expertise in Workday configurations: Business Process, Security, Domain Policies, Reporting, Calculated Fields, etc. - Experience with ticketing tools like ServiceNow / JIRA / ManageEngine

Good understanding of SDLC methodologies (Waterfall / Agile)

Strong analytical, problem-solving, and stakeholder management skills The company values a deep understanding of technology and emphasizes the importance of configuring and continuously improving systems. The ability to bridge business intent with system intelligence is seen as the true differentiator in transforming organizations. As a Workday Functional Consultant specializing in Talent & Performance Management, your role involves providing Tier 2 & 3 support for Workday-related business requests and incidents. You will act as a Subject Matter Expert (SME) for Workday modules, driving issue resolution through root cause analysis. Collaboration with stakeholders for requirement gathering, scoping, and solution design is crucial. Additionally, you will be responsible for designing and implementing medium to complex Workday enhancements, managing documentation, and ensuring timely escalation and stakeholder communication. Key Responsibilities:

Provide Tier 2 & 3 support for Workday-related business requests and incidents

Act as SME for Workday modules and drive issue resolution through root cause analysis

Collaborate with stakeholders for requirement gathering, scoping, and solution design

Design and implement medium to complex Workday enhancements

Manage documentation including technical design, RCA, and solutioning

Work independently while ensuring timely escalation and stakeholder communication