(Senior) User Experience Designer

• Design wireframes, mockups, and UI concepts, progressing to advanced interaction models and system-level thinking at the senior level
• Create interactive prototypes to test ideas, validate flows, and communicate design intent
• Conduct or lead user research and usability testing, from structured studies to more advanced methods such as workshops and in-person sessions
• Translate insights into clear, actionable design recommendations and present them to internal teams and clients
• Apply and advocate for accessibility best practices, ensuring alignment with WCAG standards
• Contribute to or lead Agile UX processes, including planning, retrospectives, and iterative delivery
• Build strong, empathetic relationships with clients and teammates while championing human-centered design

At the senior level, you will additionally:

• Lead complex design initiatives and act as a primary design contact for clients
• Facilitate cross-functional collaboration and workshops to align teams and stakeholders
• Architect advanced information structures and scalable design solutions
• Lead research strategy, synthesize large datasets, and drive insight-led decision making
• Contribute to and evolve design systems, standards, and UX practices
• Mentor team members and help grow design capability across projects and the organization
• Influence product direction and strategic decisions through deep domain knowledge

Who You Are

You are a thoughtful UX professional who enjoys solving meaningful problems through research, design, and collaboration. You bring curiosity about users, an understanding of systems, and a desire to continuously improve both your work and your team. For User Experience Designer (Mid-level):

• ~5+ years of experience in UX, product, or service design
• Experience creating wireframes, prototypes, and UI designs using tools like Figma
• Familiarity with usability testing and research methods
• Understanding of information architecture and accessibility principles (WCAG)
• Ability to collaborate effectively within cross-functional teams

For Senior User Experience Designer:

• ~7+ years of experience with demonstrated leadership in UX design
• Proven ability to lead design projects and client engagements independently
• Expertise in advanced research methods, synthesis, and insight communication
• Experience developing or contributing to design systems and scalable UX practices
• Strong facilitation, mentorship, and stakeholder management skills

Nice to have across both levels:

• Experience in government or enterprise digital services
• Experience working in Agile environments
• Comfort working with distributed teams and clients

Candidates must be based in Canada, with optional hybrid collaboration available in Victoria, BC. ### What We Offer

• Salary range of $80,000 – $95,000 CAD (for User Experience Designers) or $100,000 – $115,000 (for Senior User Experience Designers), based on experience
• Flexible remote work environment with optional hybrid collaboration in Victoria, BC
• Continuous learning and leadership development opportunities
• Flexible schedules and generous paid time off
• Competitive health, dental, and wellness benefits from Day 1
• Employer-sponsored deferred profit-sharing plan
• A collaborative, mission-driven culture where your work matters

Salary Range

$80,000—$115,000 CAD