Operations Project Manager

Key Responsibilities:

• Develop, plan, and manage a program of high-priority work initiatives within BOOST, including cross-functional and enterprise-wide projects
• Act as a change agent to foster a customer-centric quality culture and drive measurable business process improvements
• Interface with internal departments, senior executives, and Global Service vendors to ensure successful project implementation
• Assess RCM workflow and process issues, develop resolutions, and monitor productivity, quality, and client success
• Create detailed work plans, schedules, project timelines, estimates, resource plans, budgets, and status reports
• Oversee and coordinate all aspects of a project, conduct project meetings, and ensure expected deliverables and timelines are met
• Collaborate with Global Vendor Liaison to manage vendor tasks, track deliverables, and provide project management guidance to the team
• Recommend and implement solutions to project problems, lead client and internal meetings, and perform other assigned duties

Qualifications Required:

• Four to five years of relevant experience preferred, or equivalent combination of experience and education
• Experience with healthcare revenue cycle and medical billing operations required
• PMP certification preferred
• Knowledge of and experience with RCM workflows and processes
• Excellent communication, teamwork, and attention to detail