Support Officer

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories! Key Responsibilities: The Regional Compliance Officer provides administrative and coordination support to ensure the timely submission of reports and compliance with Operations (Safeguarding, SFG, DMEAL) and Strategy Realisation (Data & Analytics) requirements. This entry-level position focuses on information management, reminders, tracking, documentation, and communication with Field Offices and other stakeholders. The role ensures that all processes are monitored, required information is shared, and reports are submitted and organised in line with global and regional standards. It does not involve technical analysis or strategic decision-making. MAIN RESPONSIBILITIES Compliance Coordination & Administrative Follow-Up Maintain regional compliance calendars and follow-up trackers for all reporting cycles. Send reminders to Field Offices (FOs) and regional teams about Global Centre (GC) and Regional Offices (RO) deadlines. Collect, organize, and file documents submitted by FOs and technical teams. Ensure documentation is saved, named, and stored correctly in SharePoint or designated systems. Safeguarding (SFG) Compliance Support Consolidate Annual Safeguarding Reports from FOs. Assist in communication, scheduling, and preparation for the Annual Safeguarding Week. Support communication with Field Offices - Safeguarding focal points to clarify required submissions. Support to Design, Monitoring and Evaluation (DME) and Data & Analytics Teams Compliance Support Tracking deliverables requested by the Global Centre for monitoring cycles (AIM/AIM+ and other submissions). Support the Data & Analytics Advisor by collecting datasets, confirmations, or document submissions from FOs. Maintain simple trackers and calendars for DME and Analytics reporting cycles. General Administrative Support Support scheduling of compliance-related meetings. Draft short messages (reminders, confirmations, follow-up notes). Prepare basic documents or folders for internal reviews. Support Face to face (F2F) events, when it ocuurs. KNOWLEDGE, SKILLS, AND EXPERIENCE 2 years in administrative support, compliance coordination, customer service, or information/document management. Bachelor's degree in Social Sciences, Administration, International Development, or a related field. Strong Attention to Detail. Clear and professional communication. Ability to follow instructions and manage follow-up cycles. Strong organization and time-management skills. Fluency in written and spoken English. Proficiency with Microsoft 365 (Word, Excel, Power Point, Outlook, Teams, SharePoint, etc). Applicant Types Accepted: Local and International Applicants (IA's) Accepted Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so. As a global Christian relief, development and advocacy organisation, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Learn more about our work at wvi.org. Our organisational culture reflects a "Partnership" of World Vision offices in 100 countries and 31,000+ staff working towards one vision: life in its fullness for every child. A career with World Vision is a God-given calling, and we believe that every staff member has been brought to World Vision for God's purposes. Whether working from home, in an office, or with children and community members, we celebrate and embrace each staff member's diverse background and talents – knowing that together, we can make a difference. Together, #WeAreWorldVision. Learn more about our culture. Our people are our greatest asset. Each staff member brings their unique experience and God-given talents to the organisation – and in return World Vision provides employees a competitive "Total Rewards" package tailored to the context in which they work. Learn more about benefits. Have questions about applying to a job with World Vision? See our Frequently Asked Questions.