Group Program Manager, Hardware Products

Job Description GM Energy's Hardware Products team is responsible for the definition, development, launch and post-launch support of GM Energy's residential EV charging and home energy products including the GM portfolio of NACS adapters for residential and public DC fast charging; the PowerUp 2 and PowerShift Level 2 residential chargers, the GM Vehicle-to-Home and Home Energy systems; and the PowerBank residential energy storage system (ESS). The Role: The Group Program Manager, Hardware Products leads a team of three Program Managers responsible to drive new product and product feature development programs from conception through launch and to manage cross-functional activities to support products in the field. The GM Energy Program management team defines and manages the GM Energy product stage-gate development process and deliverables; defines program timelines and resourcing plans; identifies and manages program risk and risk mitigation measures; identifies and tracks cross-functional alignment with internal and external partners including GM Energy, GM, suppliers, and other external partners; and schedules and leads cross-functional alignment meetings. The Group Program Manager must develop a strong understanding of GM Energy's product strategy, product requirements, and technical design and act as a co-leader with the GM Energy Group Product Manager – Residential Products and EV Integration and Group Manager – Product Integration and Engineering to develop and support GM Energy's charging and home energy products. What You'll Do: Product Development Program Management and Execution Define and track program scope, resourcing, budget, and timing for new residential EV charging and home energy products and product features Track, report, and manage progress against product development deliverables and timelines across GM Energy, GM, and supplier teams Develop and maintain program-risk register, collaboratively identify risk mitigation measures, and drive mitigation actions across cross-functional teams Schedule and lead program execution meetings with internal and external stakeholders Develop recommendations for program changes including timing, resourcing, scope, and risk mitigation Manage change request processes for scope, cost, and go-to-market strategy changes Product Launch & Release Management Manage, refine, and maintain the product development stage gate process for GM Energy hardware products (adapted from the GM Global Vehicle Development Process [GVDP]) Define list of required customer-facing and internal product documentation and deliverables in collaboration with GM Energy, GM, and supplier partners Track and confirm GM Energy products are released to vehicle programs in accordance with roadmaps Author Program Content Change Requests and manage through vehicle PET/XCR/PRCS systems Support Quality Readiness Reviews (QRR) and product validation activities Collaborate with Engineering (PIM/DRE), Product Management, Supply Chain, Purchasing, and Supplier Partners to identify and track program dependencies and communicate to requirements to Hardware Products team Post-Launch Product support Schedule and manage cross-functional product support forums Develop timelines, resource requirements, and cross-functional support required for root cause analysis, corrective actions, and other support for fielded products Develop and maintain risk register, collaboratively identify risk mitigation actions Track and manage implementation across GM Energy, GM, and supplier teams Track requirements for compliance reporting (e.g., Energy Star) and coordinate submission Your Skills & Abilities (Required Qualifications) Bachelor's degree in Business, Engineering or related field 7+ years work experience in complex product environments 3 years experience in Program Management, Program Engineers, or similar technical leadership roles Demonstrated leadership experience Strong understanding of stage gate processes and product lifecycle management Proficiency in program management tools (e.g., MS Project, JIRA, Smartsheet) Experience with cross-functional team leadership and stakeholder management Strong analytical skills for risk assessment and mitigation planning Proven ability to influence outcomes and decision making through indirect leadership Excellent communication skills for executive reporting and team coordination What Can Give You a Competitive Advantage (Preferred Qualifications): 10 years experience in complex hardware precut environments 5+ years experience in Program Management leadership roles Familiarity with EV charging and home energy product hardware products, product design, and applicable SAE, UL, IEC, and other relevant standards Familiarity with vehicle and vehicle accessories validation and test fleet procedures Experience working with the General Motors (GM) Global Vehicle Development Process (GDVP) Experience supporting and leading vehicle and accessories product launches Project Management Professional (PMP) certification Master's degree in Business, Engineering Management, or related field No Relocation #LI-LK1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel <25% for this role. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. 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