As a Product Manager at JPMorgan Chase within the Strategic and Growth Office, you will play a crucial role in building products that deliver a stress-free experience for contact center agents and empower them to provide exceptional service to customers. You will be instrumental in developing a SaaS platform that allows various businesses within JPMorgan to implement cutting-edge client servicing technologies. **Job Responsibilities:**
Define the product vision, objectives, value propositions, and roadmap by deeply understanding customer needs, industry landscape, and regulatory environment
Lead and manage the product and engineering teams to bring your product vision to life
Identify problems and develop product requirements and value propositions
Maintain a prioritized backlog based on customer research and data analysis
Develop a go-to-market strategy and product collaterals for business development teams
**Required qualifications, capabilities, and skills:**
Proven experience as a product manager in a fast-paced software development environment
Ability to empathize with clients to identify critical issues that need to be addressed
Strong attention to detail, quality, and excellent communication skills
Curiosity and innovative thinking, coupled with a data-driven approach to product management
Proficiency in taking a SaaS B2B product to market and fostering a culture that supports business growth
Understanding of REST API framework and technical specifications
Willingness to be hands-on when necessary, whether it's prototyping, testing, or data analysis
Experience in building AI-led solutions and knowledge of regulatory constraints related to AI usage
**Preferred qualifications, capabilities, and skills:**
Experience in developing no-code or configurable solutions
Background in financial products, financial technology, CRM, or customer service
Familiarity with AI-led productivity tools and automation
JP Morgan Chase, a renowned financial institution, is dedicated to offering innovative financial solutions to millions of individuals, businesses, and corporate clients worldwide. With a history spanning over 200 years, we are industry leaders in various financial services. JPMorgan Chase values diversity and inclusion, considering our employees' diverse talents as a key factor in our global success. We are committed to equal employment opportunities, regardless of protected attributes. We accommodate applicants' and employees' religious practices, beliefs, as well as mental health or physical disability needs. Apply directly on the redirected page of the company to be considered for this job opportunity. As a Product Manager at JPMorgan Chase within the Strategic and Growth Office, you will play a crucial role in building products that deliver a stress-free experience for contact center agents and empower them to provide exceptional service to customers. You will be instrumental in developing a SaaS platform that allows various businesses within JPMorgan to implement cutting-edge client servicing technologies. **Job Responsibilities:**
Define the product vision, objectives, value propositions, and roadmap by deeply understanding customer needs, industry landscape, and regulatory environment
Lead and manage the product and engineering teams to bring your product vision to life
Identify problems and develop product requirements and value propositions
Maintain a prioritized backlog based on customer research and data analysis
Develop a go-to-market strategy and product collaterals for business development teams
**Required qualifications, capabilities, and skills:**
Proven experience as a product manager in a fast-paced software development environment
Ability to empathize with clients to identify critical issues that need to be addressed
Strong attention to detail, quality, and excellent communication skills
Curiosity and innovative thinking, coupled with a data-driven approach to product management
Proficiency in taking a SaaS B2B product to market and fostering a culture that supports business growth
Understanding of REST API framework and technical specifications
Willingness to be hands-on when necessary, whether it's prototyping, testing, or data analysis
Experience in building AI-led solutions and knowledge of regulatory constraints related to AI usage
**Preferred qualifications, capabilities, and skills:**
Experience in developing no-code or configurable solutions
Background in financial products, financial technology, CRM, or customer service
Familiarity with AI-led productivity tools and automation
JP Morgan Chase, a renowned financial institution, is dedicated to offering innovative financial solutions to millions of individuals, businesses, and corporate clients worldwide. With a history spanning over 200 years, we are industry leaders in various financial services. JPMorgan Chase values diversity and inclusion, considering our
