Inbound Sales Representative, SME & Growth (Mandarin speaking)
Posted May 25, 2026
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ## What you'll do
As an Inbound Sales Representative (ISR) at Airwallex, you will drive Airwallex’s future growth engine by working with the Marketing and Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You will be managing a portfolio of small and medium enterprise (SME) leads who want to sign up to our platform, you will also be shaping our initial processes, customer segments and our product experience. Additionally, you will work closely with stakeholders across Airwallex to help optimise our technology, workflow, on-boarding of new clients, compliance and provide insights to our Growth team. ## Responsibilities:
-
Own our inbound sales process from end to end for our SME customers. From initial outreach, product demonstration, closing the account and helping our customers get familiarised with our products. - Be an expert across Airwallex's product offerings and how specific products can resolve customers pain points. - Create a strong first impression to our customers and prospects by providing them with a world-class experience and product expertise. - Achieve revenue targets from new customers. - Engage in customer conversations, understanding what their needs are and how we can help their business scale. - Focus on great customer experience, resolving incoming support inquiries in a timely manner to ensure a great customer experience. - Work across diverse global offices and different team functions. ##